Hi, I need to cancel my sponsorships. Please let me know how to do that. Thanks.

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Hi, my financial obligations have change dramatically and I need to cancel all of my sponsorships and other scheduled giving.
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The MartinClan

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Posted 7 months ago

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Sarah, Sponsor and Donor Relations, Social Media

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Hello The MartinClan! I am so sorry that your finances have changed and that you need to cancel your donations. I am happy to help you take care of this, but I am not able to find an account with your email address. Would you be able to give me your sponsor number so that I can help?
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The MartinClan

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Hi Sarah,

My sponsor number is 00943674.

Thanks.

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Shannon Massey, Employee

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Hi MartinClan, 
Thank you so much for your sponsor number! I see that you currently sponsor four kiddos with us and that you are a very long term sponsor. Is there anything that we can do to help you keep your relationship going with your kiddos? If your request is due to a short term financial situation, Compassion would be happy to cover three months of sponsorship for you to allow you a small break from the financial commitment. This means we would completely cover the months of May through July. In addition, we would be happy to place you on a reduced rate of sponsorship for the following three months. This means that for the months of August through Ocotber your donation would be reduced to $19 per month. However, if you still feel it is best to cancel your sponsorship, please let us know and we will be happy to fulfill your wish to cancel.  
We look forward to hearing from you!
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The MartinClan

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Hi Shannon,

We have our oldest starting college this year which comes with a heavy financial burden.  And we have 2 more starting college in the following 4 years.  So unfortunately we cannot cover the costs of our Compassion sponsorship for at least the next 6 years.

Please cancel our sponsorships.

Thanks.

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Sarah, Sponsor and Donor Relations, Social Media

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MartinClan, we completely understand you needing to cancel due to your children reaching the college age, and we will be praying they do well! I have gone ahead and canceled your sponsorship today.

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