Hi, I signed up moments ago to sponsor a child however I entered a typo on my email address. I'm wanting to know where I can change this?

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I just signed up to sponsor a child in Thailand however I wrote down the wrong email.
I'm wanting to sign in but haven't had any email with the Childs I.D number as it would've been sent to the wrong email. How do I fix this?
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Blair Chave

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Posted 1 year ago

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Blair Chave

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This reply was created from a merged topic originally titled Hi, I signed up moments ago to sponsor a child however I entered a typo on my ema....

I just signed up to sponsor a child in Thailand however I wrote down the wrong email.
I'm wanting to sign in but haven't had any email with the Childs I.D number as it would've been sent to the wrong email. How do I fix this?
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Blair Chave

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This reply was created from a merged topic originally titled Hi, I signed up moments ago to sponsor a child however I entered a typo on my ema....

I just signed up to sponsor a child in Thailand however I wrote down the wrong email.
I'm wanting to sign in but haven't had any email with the Childs I.D number as it would've been sent to the wrong email. How do I fix this?
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Susan, Sponsor and Donor Relations, Social Media

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Blair, I am so sorry for the added inconvenience in getting signed up to sponsor! Regrettably, I couldn't locate your account by your name and email address. You said you sponsored a child in Thailand. Do you remember their name? I may be able to find your record that way and then we can change the email, etc. 
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Blair Chave

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The email i accidentally used was XXXXX The boys name is tatchatham
(Edited)
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Susan, Sponsor and Donor Relations, Social Media

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Blair, I have made note of your correct email address. It does look like your sponsorship is still in process. We have detected a mailing address that is in one of our partner countries so we will be transferring your records there for your convenience. Please rest assured that Tatchatham is on hold for you until he can be linked with you for sponsorship. We will contact you once the transfer is complete so that you can create a web account with your country. 

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