Hi It looks like one of my letters to Anna (dated 2/26/17) never got processed. Can you help? Have a good day!

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letter not processed
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Doug Ramey

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Posted 1 year ago

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Christina, Employee

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Hi Doug! I'm so sorry that your letter to sweet Anna has not been processed yet. Thank you so much for bringing this to our attention! Regrettably, due to some system upgrades and some bumps along the way, we have seen some letters take a bit longer than others to be processed and delivered. Please rest assured that I have let our technical teams know about your delayed letter to Anna on February 26th, and we will ensure she receives it as soon as possible. Please let us know if you have any additional questions or concerns. Have a blessed day!

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