How can I cancel additional support options?

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  • Updated 9 months ago
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I currently pay money to "Where most needed" and "Partners of Compassion". Unfortunately, right now that's too much for me. I do not want to stop sponsoring my child, but would like to stop payment to these other two funds. How would I go about doing that?
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Elisa Dinsmore

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Posted 10 months ago

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Sarah, Sponsor and Donor Relations, Social Media

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Hi Elisa!  I completely understand the need to stop the additional funding you have been giving to Partners of Compassion and our Where Most Needed fund. I can absolutely cancel these for you, but I wasn't able to find an account with your email address or name. I see your profile photo is of your wedding day (beautiful by the way!!) Did you get married recently and your account is under a different last name than listed here? If so, could you please let me know your sponsor number and if I need to change your last name on your Compassion account as well? I'll be able to take care of everything for you once I can get into your account.
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Elisa Dinsmore

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Yes! Sorry - I think when I created an "account" on this support site, it didn't link up with my Compassion account. My name prior to getting married was Elisa Tanquist, and I believe the email address associated with that is elisa.tanquist@yahoo.com

Thank you! 
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Shannon Massey, Employee

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Hi Elisa, 
Thank you so much for this information! I was able to locate your account under the sponsor number: 02148951. I was able to take care of removing these two funds for you as requested. Would you also like me to update your name on your account? We can also add your husband to the account if you would like. Please just let us know what you would like the name on the account to be and we will be happy to update that for you!  
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Elisa Dinsmore

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Thanks! My married name is Elisa Dinsmore. Thank you so much for your help! 
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Shannon Massey, Employee

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Hi Elisa, 
I have updated your name on your account as requested! :) 

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