How can i get my sponor number other than by mail

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  • Updated 4 years ago
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It's been almost 2 months since i started sponsorship but i still did not recieve my package. Is there any other way to get it?
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Tatyana

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Posted 4 years ago

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Sarah, Official Rep

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Hi Tatyana! Your sponsor number is 3990578 :). I am so sorry you didn't receive your welcome packet for Samuel yet, but seeing that you live out of the country it will take a few weeks longer than it does for those living in country to reach you.
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Tatyana

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Dear Sarah,

Thank you so much for prompt reply. My country postal services do not work well. If i dont get my package in the nearest future is there any chance I can get electronic version of it by email?
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Emily

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Tatyana, we don't have an electronic version of the welcome packet but we can certainly email you information about your child if you don't get the packet. However, we want to make sure you receive it as it has a ton of very helpful information. If you don't receive it in the next few weeks, please let us know and we will re mail it to you! :) 

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