How can I know if my Compassion Child is OK?

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I have not heard from my sponsor child since August. The yearly pictures I got for her were the same as the previous year. Then Hurricane Matthew hit and I have never received word of how she is doing. How can I know she is OK??
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Penny Roth

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Posted 2 years ago

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Sarah, Sponsor and Donor Relations, Social Media

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Penny, I am so sorry for the worry that the lack of communication from Rose-alinda has caused you for these past five months :(. I do actually see that the country office has printed off stationary for her to write another letter to you, which should be returning to the country office for processing soon after it is written. It looks like she should be including a thank you for the sweet family gift you sent to her in October :)! I also want you to know that she was not affected by the hurricane that hit Haiti several months ago. In the event that a child is impacted by a natural disaster, we always contact the sponsor directly. Please also do not feel afraid to ask us about her status after something so disastrous has affected her country. Compassion does not contact sponsors whose children have not been affected by a disaster, but we'd always be happy to check for you if you are worried! Praise the Lord that she was not affected by Hurricane Matthew! I do want to check on the photo situation for you though. I see two photos of her in our system. The oldest one is of her in a bright pink dress. I think this is probably the photo you received when you first sponsored her in 2012. The second photo I see of her is one that she is wearing more of a cream colored dress in. We update child photos every two years, but if you received this photo in two separate updates, I can absolutely request a new photo from our country office! They may have accidentally uploaded the old photo instead of the new one when updating her information in 2015. You are actually due another photo of her this year already since that one is two years old at least. I cannot send an inquiry until February 1, but if you can confirm that you received second photo of her twice and two years apart, I can send an inquiry as soon as I am able to.
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Penny Roth

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Thank you so much for this quick reply Sarah!  Praise God that Rose-alinda is OK!  I have received 3 different photos of her since I became her sponsor.  The first one is one of her in her blue school uniform, then the pink dress and then the cream dress.  I only received the cream dress photo last year so if they update every 2 years, then I am probably not due for a new photo yet.  All this information has been so helpful.  I am sure that it has been hard to write letters and get them out with the Hurricane.  I am just very relieved to know that she is alright.  Thank you again for all your help. God Bless You!
Penny  

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