How do I add or change the name on my account?

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A lady from Compassion called me to tell me that my daughter cannot go on the trip to Kenya (which we've already paid for) because her name is not on the account. How can I add her to my account? 
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Posted 3 years ago

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Sarah, Official Rep

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LoriKasin, I am so sorry for the hurt and confusion this call most likely gave you! We can get this corrected for you though. Will you please email me at with your daughter's name and with the name of the representative you spoke with if possible. I cannot see any notes on your account (02436492) about a trip to Kenya or that anyone called you, so I can't get in touch with that person quite yet to see what is going on. Is this the correct account? I will absolutely put your daughter's name on the account if I need to.

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