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Posted 3 years ago
Christina, Employee
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Sarah, Official Rep
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Sarah, Official Rep
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Sarah, Official Rep
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PO Box 65000
Colorado Springs, CO 80962-5000
On an attached sticky note, please just comment that it is for the missed donations for Kevenson you had missed. Let me know if you have further questions!
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Sarah, Official Rep
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Sarah, Official Rep
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Christina, Employee
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Sarah, Official Rep
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I need to cancel my auto. pay plan and couldnt' find on the compassion account page how to do that- I posted on here almost 2 wks ago but have not seen a reply so far...
Sarah, Official Rep
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Sarah, Official Rep
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Shannon Massey, Employee
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I am so sorry that you are not able to continue sponsoring Kerby. I have removed him from your account. Please know that you are welcome to send him a final letter, if you would like. Please write “Final Letter” across the top of the correspondence, along with your child's name and child's number,(HA078400880). Please send your letter to Compassion's address below:
Compassion International
Colorado Springs, CO 80997
If in the future you would like to sponsor another child, we would be blessed to partner with you again!
Have a very blessed day!
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I’d also like to switch the name on my account from Rachel Roe to Rachel Stevens ( I got married).
Is there a way for my husband, Josh, and I to both be official sponsors for Gael and Maribel? Technically we’re both contributing because we’re married, but it would be nice to see the kids writing to both of us, not just me.
I’m also a tad confused as to what the kids’ ID numbers are with all the changes. Some letters have more than one I think. For instance, I see BO4530258 and 06764287 on one letter.
Thanks! Rachel
Shannon Massey, Employee
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I have stopped your automatic withdraw as you requested so from now on you will receive a monthly contribution statement. I have also updated the name on your account to be Rachel and Josh Stevens. Congratulations on your new marriage! :)
Secondly, your children each have two numbers. The one without the letters is used for our global system. However, the only number you need is the one beginning with BO. :)
I hope this is helpful! Please let us know if you need anything else!
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Leah, Employee
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Compassion International
Colorado Springs, CO 80997
Thank you for the time you were able to support Daniela. We would be happy to partner with you again in the future, if your circumstances improve.
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Christina, Employee
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Automatic payments
Christina, Employee
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Taylor
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Ladies, could you please take my auto-payments off as well? You all are covering payments for me for June and July while I sort out some of my medical bills, but from August on I would like to manually pay my sponsorships instead of being on the auto-payment system.
Thanks!
Sarah, Official Rep
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Shannon Massey, Employee
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I am sorry to hear that you no longer wish to sponsor Linder. Is there anything that Compassion can do to help keep your relationship going with Linder? If your request is due to financial issues, Compassion would be happy to cover the next three months of support for you, if you feel this would help you to keep your relationship going with Linder. If not, and you would still prefer to cancel, please let us know and I will be happy to fulfill your wish to cancel.
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Sarah, Official Rep
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I want to stop making automatic payments. I gave it a try, but I prefer to do it myself each month.
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Shannon Massey, Employee
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I am so sorry you are thinking of canceling your sponsorship of Bruna Karla. If your request is due to a short term financial situation, please know that Compassion would be more than happy to cover a few months of sponsorship for you, to allow you a break from the financial commitment. This means we would cover the months of October through December. In January, if you are still in need of a little additional help, we would be happy to reduce your rate of sponsorship to $19 per month for the following three months. This would a gift from Compassion, and you would not need to repay these months. Please let us know if you feel this would hep you to continue your relationship with Bruna Karla, and if not, we will surly fulfill your wish to cancel. We look forward to hearing from you!
Sarah, Official Rep
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Shannon Massey, Employee
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I am so sorry that you are thinking of canceling your sponsorship of Gabrielly. Please know that we truly value our supporters and we would be blessed to able to help you keep your relationship with your kiddo if possible. If your request is due to a short term financial situation, Compassion would be happy to cover three months of sponsorship for you to allow you a small break from the financial commitment. This means we would cover the months of November through January. In addition, we would be happy to place you on a reduced rate of sponsorship for the following three months. This means that for the months of February through April you would only pay $19 per month. However, if you would still like to cancel your sponsorship, please let us know and we will be happy to fulfill your wish to cancel.
We look forward to hearing from you!
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Sarah, Official Rep
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Shannon Massey, Employee
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I am so sorry that you are thinking of canceling your sponsorship of Ardi. Please know that we truly value our supporters and we would be blessed to able to help you keep your relationship with your sweet kiddo. If your request is due to a short term financial situation, Compassion would be happy to cover three months of sponsorship for you to allow you a small break from the financial commitment. This means we would completely cover the months of November through January. In addition, we would be happy to place you on a reduced rate of sponsorship for the following three months. This means that for the months of February through April your donation would be reduced to $19 per month. However, if you still feel it is best to cancel your sponsorship, please let us know and we will be happy to fulfill your wish to cancel.
We look forward to hearing back from you!
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