Archived and Closed
This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: case resolved
I need to cancel my sponsorship with Compassion, is there a process i can follow for this?
Please let me know,
Thanks,
Please let me know,
Thanks,
Posted 1 year ago
I regretably have to cancel my sponsorship. Due to financial struggles after a divorce, I can no longer afford my sponsorship. My sponsor number is 02453585.
Thanks,
Melissa Gilmore
Thanks,
Melissa Gilmore
Regrettably I need to cancel my sponsorship, 07108863 of Sifen Aliye (ET058600064).
Christina, Employee
Beth, I'm so so sorry that you need to cancel your sponsorship of sweet Sifen. I am sending you an email now with more detail on how to cancel.
This reply was created from a merged topic originally titled I need to cancel my sponsorship due to financial set backs..
I understand Compassion can cover me for the next couple months and make smaller payments for the months after, but I need to cancel it completely. My sponsor # is 07960699
I understand Compassion can cover me for the next couple months and make smaller payments for the months after, but I need to cancel it completely. My sponsor # is 07960699
Christina, Employee
Joleen, I'm so sorry to hear that you need to cancel your sponsorship. I see that we have already cancelled your sponsorship of Stefany as of earlier this morning, and you should have received an email confirming this. You will also receive a confirmation in the mail within two weeks. We appreciate the time you were able to bless Stefany, and if you would like to sponsor another child in the future, we would be blessed to partner with you. Have a blessed day!
I need to cancel my sponsorship due to finances. My Sponsor # is 02288690. I also understand that Compassion can cover me for the next few months with smaller payments but I will unfortunately need to cancel altogether.
Shannon Massey, Employee
Hi Natalie,
We completely understand. I have removed Paul from your account for you today. If you would like, you may write him a final letter. Please write “Final Letter” across the top of the correspondence, along with your child's name and child's number, (UG013700323). Please send your letter to Compassion's address below:
Compassion International
Colorado Springs, CO 80997
If in the future you would like to sponsor another child, we would be blessed to partner with you again!
We completely understand. I have removed Paul from your account for you today. If you would like, you may write him a final letter. Please write “Final Letter” across the top of the correspondence, along with your child's name and child's number, (UG013700323). Please send your letter to Compassion's address below:
Compassion International
Colorado Springs, CO 80997
If in the future you would like to sponsor another child, we would be blessed to partner with you again!
i regret to inform compassion that i need to cancel my sponsorship, it is with a heavy heart that i am writing this. my finances cannot afford this. deepest sorrows. my sponsor # is 07337581. please email me with whatever i need to do. sorry again!
Shannon Massey, Employee
Hi Hannah,
I am so sorry you are thinking of canceling your sponsorship of Stella! Please know that we truly value our supporters and we would be blessed to able to help you keep your relationship with your sweet kiddo. If your request is due to a short term financial situation, Compassion would be happy to cover three months of sponsorship for you to allow you a small break from the financial commitment. This means we would completely cover the months of September through November and in addition, we will also cover the one month you had missed prior. In addition, we would be happy to place you on a reduced rate of sponsorship for the following three months. This means that for the months of December through February your donation would be reduced to $19 per month. However, if you still feel it is best to cancel your sponsorship, please let us know and we will be happy to fulfill your wish to cancel.
We look forward to hearing from you!
I am so sorry you are thinking of canceling your sponsorship of Stella! Please know that we truly value our supporters and we would be blessed to able to help you keep your relationship with your sweet kiddo. If your request is due to a short term financial situation, Compassion would be happy to cover three months of sponsorship for you to allow you a small break from the financial commitment. This means we would completely cover the months of September through November and in addition, we will also cover the one month you had missed prior. In addition, we would be happy to place you on a reduced rate of sponsorship for the following three months. This means that for the months of December through February your donation would be reduced to $19 per month. However, if you still feel it is best to cancel your sponsorship, please let us know and we will be happy to fulfill your wish to cancel.
We look forward to hearing from you!
Can you please email me the steps needed to cancel my sponsorships?Charice CampbellAccount # 07721104
(Edited)
Sarah, Official Rep
Charice, I've emailed you with more information about canceling.
I need to cancel my sponsorships. Can you please email me with information on how to do so? Thank you.
Christina, Employee
Emily, I have emailed you with more information about cancelling. Have a blessed day.
Hello Compassion!
I'm needing to know the steps to either reduce our monthly compassion support or cancel our account. Due to paying off debt, my spouse and I had been on a lower payment recently. It looks like it just switched back to the full amount, and this no longer fits within our budget. Please let me know our options. Thank you!
- Leatha Hall
I'm needing to know the steps to either reduce our monthly compassion support or cancel our account. Due to paying off debt, my spouse and I had been on a lower payment recently. It looks like it just switched back to the full amount, and this no longer fits within our budget. Please let me know our options. Thank you!
- Leatha Hall
Sarah, Official Rep
Leatha, I am able to cover two more months of sponsorship for you, which would cover September and October. Would that be helpful to you?
Hi Sarah,
Is it possible to continue to lowered rate long-term? $38 is doable a month, but $78 isn't for us...
Thank you! :)
Leatha Hall
Is it possible to continue to lowered rate long-term? $38 is doable a month, but $78 isn't for us...
Thank you! :)
Leatha Hall
Sarah, Official Rep
Leatha, we don't have the ability to keep your rate at the reduced amount of $38 total for both children. If $38 would work for you, you would be welcome to continue sponsoring one of your children and give the other one up to another sponsor. I know how difficult that decision has to be for you, but it would still allow you to be a sponsor of a child! Let me know if that's something you would be interested in after all or if you would rather put both children back up for sponsorship. I'm so sorry that we can't make it work at the $38 rate for both kids!
Thank you so much, Sarah. That makes perfect sense. Yes, let's choose to sponsor one and allow the other to be up for sponsorship for another family. I am unsure which child we should pick to maintain the sponsorship for. Abraham has been with us for almost a decade, and I think might be almost at the age where he may not qualify for sponsorship? I'm not sure how that works. Yeves is a newer and younger child, so I am happy with you choosing either one. We love both and I wish we could keep covering both. I'm sorry. Please choose the one you feel would likely become sponsored more quickly to open for someone else. Thank you for your help!
Respectfully,
Leatha
Respectfully,
Leatha
Sarah, Official Rep
Leatha, I'm so glad that will work for you, though, of course, I am sad that you will have to give up one of your kiddos. With Abraham being 21 (as of today!!), we most likely won't be able to find a sponsor for him if we remove him from your account. It's also very important to these young adults to have a sponsor encourage them during their last few years in the program since they are preparing to enter the adult world. It's much easier to find a sponsor for a younger child like Yves. I'll go ahead and place him back up for sponsorship. We should be able to find him a sponsor quickly. Abraham has only about a year left in the program, which sounds like that may be helpful since you are trying to pay off debts. It may take a few days for us to process the removal of Yves sponsorship from your account as we are currently having issues with data entry in our system. As soon as we are able to do the data entry, I will get Yves placed up for sponsorship for you. Thank you so much for working with us to find the best option for you! I know it isn't easy to give up a child, but I am so glad we are able to continue the partnership with you :).
Leatha in your situation, I'd keep Abraham. Older children find it much harder to find a new sponsor. When he graduates you can reevaluate to determine if you want to sponsor again or if it is not a good time.
Perfect! Thank you for your help!
I would like to cancel my sponsorship. I had hand picked Thyron and he was removed from the program and replaced with Anshelo. Sadly, I have not connected with Anshelo. I am upset that a child was selected for me by Compassion. I will sponsor a child but it will be my choice.
Sarah, Official Rep
Kristen, I am so sorry that Compassion choosing a child for you after Thyron left the program has caused you to be upset! Please know that we truly value both your partnership and your feedback. I have removed Anshelo from your account today. At the time Thyron left Compassion's program, we sent you a letter explaining that we had a child on reserve for your consideration. The letter explained that you were under no obligation to sponsor this new child but that we would need to hear from you if you decided not to continue sponsorship. Please understand that it is our heart to get children sponsored, but we in no way want to offend anyone in doing so. In fact, we adopted the above procedure at the request of many of our sponsors. I completely understand your desire to choose your own children to sponsor as I have the same preference for my own sponsorships. I've also updated your account so that we will not add children to your account after a child leaves, should you choose to sponsor another child.
I do need to cancel my sponsorship. Sponsor number 08180133
Sarah, Official Rep
Melissa, I am so sorry that you need to cancel your sponsorship! I am sending you an email with more information on canceling today.
Unfortunately I need to cancel my sponsorship at this time. My donor number is 07954379. Can you please help me with the necessary steps to cancel?
Thank you
Thank you
Sarah, Official Rep
Alyssa, I'm so sorry that you have to make the decision to cancel your sponsorship. I have emailed you with more information this morning.
Unfortunately I will need to cancel my sponsorship. Please send me a cancellation information. I can't call the toll free number where I currently live. 01993885
Sarah, Official Rep
Stephen, I am sorry that you need to cancel! I have sent you an email this morning with more information on canceling.
How do i cancel my subscription?
Sarah, Official Rep
Jacob, I am so sorry that you need to cancel your sponsorship. I am emailing you this afternoon with more information.
I need to cancel my subscription, it’s not something I want to do but I cannot make things work financially. I don’t even know if I’ll make it through this next two weeks.
Sarah, Official Rep
Brandon, I am so sorry to hear that you are going through a difficult time! I've emailed you this morning regarding canceling.
Hello. Can you email me about canceling my sponsorship with Omar? I have a longterm relationship with Salina and will continue sponsoring her. Omar is a replacement that I am not able to commit and connect to.
Autumn, I just emailed you. Please feel free to reply to my email if you have any further questions or concerns.
Lauren Emily Swift
ivan de jesus oreamuno canizal
Regards,
Shannon Massey, Employee
We would be happy to help you with your sponsorship! Regrettably, I was not able to locate your account using your name or email address. Can you please provide me your sponsor or child number so that I may find your account? Thank you so much!
Shannon Massey, Employee
We completely understand. I have removed Gloire from your account today. Please know that if you would like, you may write her a final letter. Please write “Final Letter” across the top of the correspondence, along with your child's name and child's number, (BF095600126). Please send your letter to Compassion's address below:
Compassion International
Colorado Springs, CO 80997
If in the future you would like to sponsor another child, we would be blessed to partner with you again!
shannon
Sierra, Employee
John Matheou
Christina, Employee
Belinda
Craig West
Helen Lindahl
Can you please tell me how I should go about cancelling my sponsorship? Thank you.
Sarah, Official Rep
Craig, I am so sorry that your child has moved away from the program so suddenly :(. This just happened to me with the child I have sponsored for about just as long and it is always difficult to say goodbye in such a manner. I do see that we had given you another child to sponsor at the beginning of August, but I will go ahead and cancel that sponsorship for you today. Regrettably, I don't have any information on Nanyombi's new situation. Her family may have moved for better housing or job opportunities, or to live closer to family. I do know that she hopes to continue her schooling and earn a university degree. Please do keep her in your prayers!
Ashlee Smith
Sarah, Official Rep
Hannah Michelle Trost
Susan