How do I cancel my sponsorship?

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I need to cancel my sponsorship. I just sent my kid a Christmas gift but this is too much of a financial burden for my family.
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Tiffany Lewis

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Posted 2 years ago

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Alejandro Cuevas

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Hello, I've been sponsoring a child, but it's too difficult to manage as a student. How can I cancel my sponsorship?
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Sarah, Official Rep

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Alejandro, I am so sorry that it's been difficult to manage your schooling and sponsorship at the same time. I've been there too, and I remember how much I struggled to continue sponsoring. As you requested, I have canceled your sponsorship this morning.
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Moira Gilles

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Hi, I also need to cancel my sponsorship because of financial reasons. My sponsor number is 07791563
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Sarah, Official Rep

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Moria, I am so sorry that you are going through financial difficulties :(. I can certainly honor your request, but I have options for you that may help. Compassion would be happy to cover your support through the month of March. Starting in April, we can also reduce your sponsorship rate to $19 per month through August. Your donations would return to $38 in September. If this would help, please let me know! Otherwise, do let me know if you still need to cancel your sponsorship and I will take care of it.
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Jennifer Starr

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Hello! Unfortunately I am no longer able to afford to keep my sponsorship due to lack of funds. Can I please cancel my sponsorship?
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Sarah, Official Rep

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Jennifer, I am so sorry that you are going through a difficult time financially and cannot continue to support your sponsored child :(. I have gone ahead and made your child available to another sponsor today.
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Lillers Ku

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Please cancel my sponsorship as well. There has been many financial changes this year 2018, and I will no longer be able to make the payments.
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Leah, Employee

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Lily, I understand that you are undergoing some financial changes this year. I would love to come alongside you and provide some temporary financial relief if possible. Would it help if I take care of your contributions for the months of January, February and March? This would allow you a little time to readjust your finances and still stay connected with Leo. 
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Lillers Ku

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As for now, I don't think I can do the sponsorship for the year of 2018. I will contact compassion international when the time is more appropriate. Thank you.
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Sarah, Official Rep

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Lillers, I am so sorry that you cannot continue your donations for this year, but I completely understand. I've made your child available for sponsorship again this morning. Please let me know if I can assist you in any other way.
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Ava Warrenfelt

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I am no longer financially stable enough to sponsor Brithany. Could you please cancel my membership.
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Shannon Massey, Employee

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Hi Ava!
I am so sorry to hear that you are no longer able to sponsor Brithany, but we do understand. I have closed your account as of today. Please know that if in the future you feel led to sponsor with us, we would be blessed to partner with you again! 
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Melissa Bell

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I need to cancel my sponsorship.  Can you please help?  Thanks.
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Shannon Massey, Employee

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Hi Melissa, 

I am so sorry to hear that you are thinking of cancelling your sponsorship of Djounie. We are so thankful for all that you have done for her over the last three and a half years! Please know that we truly value our supporters and we would be blessed to able to help you keep your relationship with your sweet kiddo. If your request is due to a short term financial situation, Compassion would be happy to cover three months of sponsorship for you to allow you a small break from the financial commitment. This means we would completely cover the months of January through March. In addition, we would be happy to place you on a reduced rate of sponsorship for the following three months. This means that for the months of April through June your donation would be reduced to $19 per month. However, if you still feel it is best to cancel your sponsorship, please let us know and we will be happy to fulfill your wish to cancel.  

We look forward to hearing from you!  
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Danielle Buncik

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Hello, I unfortunately must cancel my sponsorship as well. It is too much financially at the moment. Are you able to help do this?
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Susan

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Danielle, I am so sorry to hear that you are in such a difficult situation. If we were to cover the next four months for you (through the end of April), would that get you through the woods? Please let me know if this would help. If not, let me know and I will make your child available for another sponsor. 
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Danielle Buncik

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Hello! That is such a kind offer, but I don't think I am able. I'm preparing to move and going to grad school next year so I'm taking on some new expenses and unfortunately don't have it in my budget anymore. So I am going to need it to be cancelled. So very sorry. Thank you for all the good you guys do.
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Susan

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Danielle, wow, it sounds like you have a lot going on in your life right now! We understand. As you requested, I have made your child available for another sponsor. God bless you in this new season! 
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Kara Gess

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I really need to cancel my sponsership due to financial hardship. How can I get this done before the 16th of this month?
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Shannon Massey, Employee

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Hi Kara! 
I am so sorry that you are needing to cancel your sponsorship, but I do understand. I have removed Wulan from your account, as requested. Please know that if you ever feel led to sponsor a child in the future, we would be blessed to partner with you! 
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Kara Gess

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Hopefully, over time I will be able to sponsership again. Thank you!
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Valerie Spencer

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Unfortunately, I fall into the same situation as other posters on this feed. I have be sponsoring two children, but am no longer able to take care of both. How do I cancel sponsorship of one and not the other?
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Sarah, Official Rep

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Valerie, I am so sorry that you are having to make the decision to cancel one of your sponsorships :(. I can't imagine the difficulty! I am able to cancel one of your sponsorships while leaving the other child on your account. You currently sponsor Mwalale and Bienvenue. Which child are you looking to place back up for sponsorship?
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Dori Jo Redabaugh

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Hello,
I am so sad to have to cancel my sponsorship, but is there anyway someone can help me do that? This is due to financial struggles right now and I am just unable to.
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Sarah, Official Rep

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Dori, I am so sorry that you are in need of canceling your sponsorship :(. I can't imagine how hard that decision must be for you. Since this is due to financial concerns, Compassion would be able to cover your support for the months of November through March. Please let me know if this would help or if you still need to cancel. I will absolutely honor your request either way.
(Edited)
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KariVAZQUEZ

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HI. I am no longer in a position where I can continue sponsoring my child. How can I cancel my sponsorship?
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Sarah, Official Rep

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Kari, I am so sorry that you are in need of canceling your sponsorship :(. Since this is due to financial concerns, Compassion would be able to cover your support for the months of December through March and reduce your sponsorship rate to $19 per month for April through August. Please let me know if this would help or if you still need to cancel.
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KariVAZQUEZ

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I still need to cancel. Sorry
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Shannon Massey, Employee

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Hi Karina, 
We completely understand. I have canceled your account today. If you would like, you may write Jaritza a final letter. Please write “Final Letter” across the top of the correspondence, along with your child's name and child's number, (EC050800240). Please send your letter to Compassion's address below:
  
Compassion International
Colorado Springs, CO 80997

If in the future you would like to sponsor another child, we would be blessed to partner with you again!
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Zoey Turner

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I regret to do this but I need to cancel my sponsorship. Is there anyway you can help me with this? I can't figure out how to do it.
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Leah, Employee

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Zoey, I am sorry that you need to cancel your sponsorship of Abdoul Maguid. He is such a cute little guy. I show that you just started your sponsorship of him in November. We sincerely appreciate your heart to help a child in need and that you chose Compassion to partner with to do this. Is there anything that Compassion can do to serve you better? If this is because of a financial concern, I may have a solution that can help. I would be happy to pause your contributions for three months to allow you some time to figure things out. This would take care of the months of February, March and April. Your next contribution for Aboul Maguid would resume in May, however, if you are still struggling at that time, we would be happy to see how we can help further if needed. If this will work for you, please let me know. Otherwise, I can process the cancellation. 
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Zoey Turner

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This will work perfectly thankyou! :)
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Susan

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Zoey, I am so happy that we are able to help! As you requested, I have covered the next three months for  you through the end of April. Let us know if we can help in any other way. God bless you! 
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Paola Hueck

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I need to cancel my sponsorship due to financial reasons.I just cant afford it right now :(
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Shannon Massey, Employee

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Hi Paola, 

I am so sorry that you are thinking of canceling your sponsorship of Komlan. Please know that we truly value our supporters and we would be blessed to able to help you keep your relationship with your sweet kiddo. If your request is due to a short term financial situation, Compassion would be happy to cover three months of sponsorship for you in addition to covering the month that you missed in December, to allow you a small break from the financial commitment. This means we would completely cover the months of December through March. However, if you still feel it is best to cancel your sponsorship, please let us know and we will be happy to fulfill your wish to cancel. 
 
We look forward to hearing from you! 
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Laura Gant

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I also need to cancel my sponsorship. How do I go about doing that? 
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Leah, Employee

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Hello Laura, I love the photo! You have a beautiful family. I am able to assist with your cancellation. I am sad to hear that you are considering discontinuing the sponsorship though. Please tell me if there is anything that Compassion can do to better serve you and your family? If this is because of a financial concern, I may have some solutions that can help. Would you be interested in hearing about these options? Regrettably, I was unable to locate your sponsorship account with your email or name. May I please have your sponsor number or your sponsored child's number so that I can find your account. I appreciate it. 
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Randee Jo Barrera

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You guys were able to help me out with my sponsorship for 2 months last year. I have hit another financial hardship and am needing assistance temporarily again. Is there any way you can do the three months assistance and then the decreased sponsorship for a few months? It would really be a big help because I really do not want to have to cancel my sponsorship completely. Thank you in advance for any help you are able to provide.
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Sarah, Official Rep

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Randee, I am so sorry that you are still going through a difficult financial period :(! I can cover your February and March donations for you and reduce your sponsorship rate to $19 for April through August, which I have taken care of for you this morning. I will be praying for your finances to get better very soon so that you are able to continue your sponsorship! Blessings!
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Melissa Mellencamp

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I also would like to cancel my sponsorship. We cannot afford it right now.
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Shannon Massey, Employee

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Hi Melissa, 
I am so sorry to hear that you are thinking of canceling your sponsorship of Hamsel due to finances. We know what a hard decision that can be! We would be honored to be able to help you keep your sponsorship if you feel that may be possible. Do you think that if Compassion covered the months of Jan through March that this may give you the break from the financial burden and would allow you to continue your relationship with Hamsel? Please let us know what you feel would be best and we would be happy to assist you further. Please also note that I have stopped your automatic withdraws until we hear back from you. 
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Melissa Mellencamp

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Unfortunately it would not. I would still like to cancel my sponsorship
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Shannon Massey, Employee

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Hi Melissa, 
We completely understand. I have removed Hamsel from your account as you requested. If you would like, you may write her a final letter. Please write “Final Letter” across the top of the correspondence, along with your child's name and child's number, (DR035601122). Please send your letter to Compassion's address below:  

Compassion International
Colorado Springs, CO 80997
 
If in the future you would like to sponsor another child, we would be blessed to partner with you again!
 
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Kilee Cecil

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unfortunately my financial circumstances have changed and I need to cancel both of my child sponsorships.
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Leah, Employee

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Hi Kilee, I understand that your financial circumstances have recently changed and I am sorry. I can complete your request and cancel your sponsorship of Grace and Emmanuel. Before I process the cancellation, I would like to see if I can help keep you connected with Grace and Emmanuel. If you feel like your situation may improve, I would be happy to help out for a few months. I can take care of the support for Grace and Emmanuel for the months of February, March and April. Your next contribution would be in May. I can also reduce the contributions starting in May for three months to $19 a month for each child. So, the support for both Grace and Emmanuel for the months of May, June and July would be $38 for both. The contributions would go back to the $38 for each child in the month of August. If this would give you enough time to figure things out financially, please let me know. We appreciate your partnership and the difference that you are making in the lives of both Grace and Emmanuel. 
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Alejandra Cortes

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Unfortunately, my family and I will no longer be able to keep up with our sponsorship either. As much as we'd like to, it is just too much for us to handle financially at the moment. May you help me do this?
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Susan

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Alejandra, I am so sorry to hear that your family is struggling financially right now, but I can certainly help you with whatever you need to do. We are able to cover four months' support for you if that would help you to be able to continue the relationship that you have with your sponsored child. Please let me know if this would help. If not, let me know and I will make your child available for another sponsor. 
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Alyssa Pedersen

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Unfortunately, we must end our sponsorship as well. As much as I'd love to continue with this, it's just too financially difficult right now. Could you help me with this?
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Susan

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Alyssa, I am sorry to hear that you are in this situation as well. As I have mentioned to others, we do have some options that may be able to help you if you are interested. For example, we could cover three months' support for you and then lower your support amount to $19 for five months, please let me know if this would help. If not, let me know and I will make your child available for another sponsor. 
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Alyssa Pedersen

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Thank you for that offer, unfortunately I will still need to cancel my sponsorship.
Thank you!
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Sarah, Official Rep

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Alyssa, I completely understand and have taken care of honoring your request to cancel today.

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