How do I cancel my sponsorship?

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Unfortunately, I am not financially able to continue sponsoring my compassion child.  How can I cancel it as soon as possible?
My sponsor number is 07487768
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Laura S

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Posted 1 year ago

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Laura S

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This reply was created from a merged topic originally titled How do I cancel my sponsorship?.

Unfortunately, I am not financially able to continue sponsoring my compassion child.  How can I cancel it as soon as possible?
My sponsor number is 07487768
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Susan, Sponsor and Donor Relations, Social Media

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Laura, I am so sorry to hear that you are faced with such a difficult decision, but I can certainly help you with whatever you need to do here today. I have stopped the automatic withdrawal on your account. I am not sure exactly what your situation is but we do have some options if you are going through a short term financial difficulty. For example, we could cover three months for you and then lower your support amount to $19 for five months. Please let us know if this would help you in your specific situation. If not, let us know and we will make your child available for another sponsor. 
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Laura Paige Stephens

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Thank you. Unfortunately, I think I will just have to try supporting at another time.
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Laura Paige Stephens

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My account was charged before I could get it cancelled. Is there any way of being refunded for that?
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Christina, Employee

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Laura, I'm so sorry that you need to cancel your sponsorship of Josue, but we understand and can help you. I have cancelled your sponsorship and requested to have the $38 refunded back to your card on file. Please know this may take 3-5 business to be taken care of. Thank you so much for the time you have sponsored Josue. If in the future you would like to sponsor another child, we would be blessed to partner with you. Have a blessed day!
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Naomi

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Hi. I also need to cancel my sponsorship. It saddens me to do so but I am going back to school. Id number is ID025400420.
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Christina, Employee

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Naomi, I'm so sorry to hear that you will not be able to continue sponsoring Sheren. I completely understand the stress of financial hardships while pursuing education, and I'm happy to help you. Per your request, I have cancelled your sponsorship of Sheren, and you should receive a confirmation in the mail within 10-14 business days. Thank you so much for the time you have blessed Sheren with your love and support! God bless you and your education. 

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