How do I cancel my sponsorship?

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We are currently not in the right place financially.
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Jake Higham

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Posted 11 months ago

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Sarah, Sponsor and Donor Relations, Social Media

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Jake, I am so sorry that you are going through financial difficulties and are not able to continue your support at this time. Since this is due to financial concerns, Compassion would be able to cover your support for the months of January through March and reduce your sponsorship rate to $19 per month for April through August. Please let me know if this would help or if you still need to cancel.
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JiP

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Hi Sarah - Thank you so much!  For the future... Please place the note on my account to not automatically enroll me to the next child. 

Thank you!
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Christina, Employee

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Jennifer, I'm so sorry for any confusion or frustration. I see that you have already spoken with a representative earlier today, and your sponsorship has been cancelled. Please let us know if you have any additional questions or concerns. Have a blessed day!
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Christina, Employee

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JiP, I have updated your preferences on your account to not automatically offer another child for consideration if/when your child leaves or graduates from the program. Have a blessed day! 
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Stacey Stroh

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Hello,

My sponsored child Assita is no longer in the program because her mom took her away. I feel that with that information I would like to cancel my compassion donations. I am a college student and could use that money at this time, would love to sponsor again in the future! My sponsor ID is 06457658! Thanks!
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Sarah, Sponsor and Donor Relations, Social Media

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Stacey, I completely understand your need to stop sponsorship at this time. I've removed the child from your account whom we were holding for you. You will not be charged any longer, and I hope you have a good year in school!
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rosemarype1

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I would like to cancel my sponsorship.  #02545587
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Sarah, Sponsor and Donor Relations, Social Media

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Rosemarype1, I am so sorry that you are in need of canceling your sponsorship :(. Please let us know if there is anything Compassion could have done to serve you better. If this is due to financial concerns, Compassion would be able to cover your support for the months of December through March and reduce your sponsorship rate to $19 per month for April through August. Please let me know if this would help or if you still need to cancel.
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rosemarype1

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I would like to cancel, please!  And thank you!  #02545587 
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Christina, Employee

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rosemarype1, I have taken care of cancelling your sponsorship for you. If you would like to sponsor another child in the future, we would be blessed to partner with you. Have a blessed day!
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Haemo Ku

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I would like to cancel my sponsorship. #07486243 
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Sarah, Sponsor and Donor Relations, Social Media

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Haemo, I am so sorry that you are in need of canceling your sponsorship :(. Please let us know if there is anything Compassion could have done to serve you better. If this is due to financial concerns, Compassion would be able to cover your support for the months of January through March and reduce your sponsorship rate to $19 per month for April through August. Please let me know if this would help or if you still need to cancel.
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Haemo Ku

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I will still need to cancel. As a student this has become a bigger financial burden than I thought that I could handle. I am praying that once I graduate I can more intentionally support a child.
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Shannon Massey, Employee

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Hi Haemo!
We completely understand! College is very expensive, but so worth it! We are so thankful for your wonderful heart to want to sponsor a child! I have now removed Carine from your account, as requested. We wish you luck with school! Please know if you would like to sponsor with us in the future, we would be blessed to partner with you again! :)  
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Rae Lyn Covey

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I need to cancel my sponsorship. As much as I hate to, it is too much of a financial strain right now.
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Christina, Employee

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Rae, I'm so sorry to hear that you are facing a financial hardship and need to end your sponsorship of Jose. Because your request is due to financial concerns, we may be able to help you! We would be happy to cover your support for the months of January through March, and we can temporarily reduce your sponsorship rate to $19 per month for the months of April through August. Please let me know if this would help you, and I'll be happy to help you! However, if you would still like to cancel, please let me know, and we will make Jose available for sponsorship again. I look forward to your reply! 
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Rae Lyn Covey

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I’m sorry but I just need to cancel it completely. I hope to pick it back up in the future but for now, getting out of debt has to be my priority. Thank you for your help.
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Christina, Employee

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Rae, I completely understand and am happy to help you. I have taken care of cancelling your sponsorship and made Jose available for sponsorship again. Thank you so much for the time you have been able to bless him with your love and support! If you would like to sponsor another child in the future, we would be blessed to partner with you. 
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Hannah Kivi

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After much deliberation, I also need to proceed with canceling my sponsorship due to financial difficulties. My sponsorship number is 02325330. I appreciate Compassion's understanding and pray that not much time passes before Anastazia has another sponsor. 
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Shannon Massey, Employee

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Good morning Hannah, 
 
I am so sorry to hear that you are going through a tough time financially! Please know that per your request, I have canceled your sponsorship of Anastazia from your account. You should receive a confirmation letter in the mail within the next 15 days.
 
Thank you for your support of Anastazia for the past four years. She will remain in Compassion's program while we search for another sponsor for her. If you would like, you may write Anastazia a final letter. Please write “Final Letter” across the top of the correspondence, along with your child's name and child's number, (TZ082900033). Please send your letter to Compassion's address below: 
 
Compassion International
Colorado Springs, CO 80997
 
If in the future you would like to sponsor another child, we would be blessed to partner with you again!
 
Please join us in continued prayer for this child. We know that although you may not be able to continue to sponsor them, your prayers can make an even larger impact.
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Halle

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I would like to cancel my sponsorship. My sponsorship number is 07975096.
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Sarah, Sponsor and Donor Relations, Social Media

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Halle, I am so sorry that you are in need of canceling your sponsorship :(. Please let us know if there is anything Compassion could have done to serve you better. As requested, I have made your child available for sponsorship again this morning.
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Taylor Evans

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I sadly need to cancel my sponsorship as well. :( I am a college student, and am out of a job right now. I just don't have to money to continue right now sadly. My account number is: 06443572. Thank you.
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Susan, Sponsor and Donor Relations, Social Media

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Taylor, I understand that it can be tough to support yourself, let alone a sponsored child while in college. As you requested, I have made your child available for another sponsor. It sounds like you still have the heart to  help, which is awesome! If you are interested, we have a letter writing program that connects volunteers with a heart of encouragement and children whose sponsor is unable to write. The only requirement is to write at least three letters each year to the child (no financial commitment). Please let me know if you would be interested in this option. :) 
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Taylor Evans

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I would love to do that! Would they just be sent to my address as usual?
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Shannon Massey, Employee

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Hi Taylor! You got it! The only difference is that you would not be financially supporting the child, all else is the same. There is a small wait list that we would need to add your request to. Once we select a child for you to write with, you will receive their child packet in the mail with more details on the correspondence program. If you would like me to go ahead and add your request, please just let us know if you have any preference on age, gender or country for your new child! :) 
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Taylor Evans

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I'm good with any age, country, or gender! :)
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Christina, Employee

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Taylor, I have placed you on the correspondent waiting list. I hope we will be able to place a kiddo on your account soon! Have a blessed day!
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Gabrielle Bustamante

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Hello,
I began sponsoring a child in May, but I have since had to quit my job and won't be able to pick up work again until the spring (I am using the break to take care of some medical issues). My monthly sponsorship amount has been adding to my credit card debt since I don't have the funds to pay anymore, so I sadly need to end my sponsorship... Would you be able to help me with that too? And I would like to know if my child's identification number (TH035200283) will remain the same... I'd love to be able to find her again and sponsor her starting at the end of the year or next year after I start work again and have my wedding.
Thank you for your help,
Gabrielle Bustamante
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Susan, Sponsor and Donor Relations, Social Media

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Gabrielle, I am so sorry to hear that you are having to cancel your sponsorship right now. I know that is a really tough decision. :( As you requested, I have made Eurn available for another sponsor. While her child number will be the same, and you are welcome to try, it is likely that she will no longer be available for sponsorship in a year's time. That said, there are always children waiting for loving sponsors and we are happy to have you back. 
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Gabrielle Bustamante

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Then I will keep her number just in case~ I really hope she has another sponsor soon, but I will look for her once I'm in a more stable place to support a child again. If she's been sponsored, I would be happy to see which other kids need some support.

Thank you for all your help and the information, Susan
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Jackie Litschewski

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I need to cancel my sponsorship. How can I do this? I still cannot afford the $19 and would like to cancel. Thanks.
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Susan, Sponsor and Donor Relations, Social Media

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Jackie, I am so sorry to hear that you are struggling so much financially right now. As you requested, I have made your child available for another sponsor. Thank you so much for the last month or two of support for this child. God bless you! 
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Alejandra Cortes

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Unfortunately, my family and I will no longer be able to keep up with our sponsorship either. As much as we'd like to, it is just too much for us to handle financially at the moment. May you help me do this? I commented on another post where I was offered for the sponsorship to be taken care of for four months but unfortunately, I still must cancel my sponsorship. Please help me to do this.
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Sarah, Sponsor and Donor Relations, Social Media

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Alejandra, I am so sorry that your family isn't able to continue the sponsorship of your child at this time, but I completely understand. I have made your child available for sponsorship this morning.
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Madison Dean

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I need to cancel my sponsorship as well. 08027991. Unfortunately I no longer have a job to pay for it. Even you offering the few months cheaper won’t help.
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Sarah, Sponsor and Donor Relations, Social Media

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Madison, I am so sorry that you have lost your job and are not able to continue your sponsorship :(. As requested, I just took care of canceling your sponsorship this afternoon. Please let me know if I can help with anything else!
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Kayli Pearsall

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Sarah,
We need to cancel our sponsorship.
Can you please help me with that?
Kayli Pearsall
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Sarah, Sponsor and Donor Relations, Social Media

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Kayli, I am so sorry that you are in need of canceling your sponsorship :(. Please let us know if there is anything Compassion could have done to serve you better. If this is due to financial concerns, Compassion would be able to cover your support for the months of February through April and reduce your sponsorship rate to $19 per month for May through September. Please let me know if this would help or if you still need to cancel.
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Kayli Pearsall

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I’m sorry but we will need to cancel completely
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Susan, Sponsor and Donor Relations, Social Media

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Kayli, we appreciate you letting us know where you are at. As you requested, I have made your child available for another sponsor. 
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Todd McGinley

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We are also currently not in the right place financially. Could you please cancel our sponsorship and all other financial commitments?
(Edited)
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Shannon Massey, Employee

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Hi Todd, 
I am so sorry to hear that you struggling a bit financially. We would be honored to be able to help you out for a few months if you feel like this may be a short term situation. Do you feel it would be helpful and would allow you to continue your sponsorship of Paula if Compassion was able to cover the months of March thorugh May? If not, we completely understand and will be happy to assist you in canceling. 
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Todd McGinley

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Please just cancel all my financial obligations. We just cannot continue to do this right now. Sorry.
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Susan, Sponsor and Donor Relations, Social Media

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Todd, we understand. As you requested, I  have made your child available for another sponsor. God bless you and I hope things turn up for you! 
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Chelsea Gomez

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Please cancel our sponsorship.     07972572 is our number.   CO075200290   Thanks for your help in this matter.
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Susan, Sponsor and Donor Relations, Social Media

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Chelsea, I am so sorry to hear that you are needing to cancel. It looks like this account is under Brannon's name. Please let us know what your relation to Brandon is. Also, we would relish the opportunity to receive any feedback that you have for us as an organization. Was there any way that we could have better served you as a sponsor? Lastly, if this is due to a short term financial difficulty, we do have some options that may be able to help. For example, we could cover three months support for you through the end of June and then starting in July we could lower your support amount to $19 for five months. Please let me know if this would help you in your unique situation. If not, let me know and I will make your child available for another sponsor. 
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Patrick

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I'm sad to say that I need to cancel my sponsorship and all commitments, I can't afford to do this and pay for college at the same time. 06811201 is my account number. 
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Shannon Massey, Employee

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Hi Patrick, 
I am so sorry to hear that you are in need of canceling your sponsorship, but we completely understand. College is very expensive, but so worth it! We are so thankful for the time that you were able to support Fabian. I have now removed him from your account, as requested.

If you would like, you may write Fabian a final letter. Please write “Final Letter” across the top of the correspondence, along with your child's name and child's number, (CO028000910). Please send your letter to Compassion's address below: 
 
Compassion International
Colorado Springs, CO 80997


We wish you luck with school! Please know if you would like to sponsor with us in the future, we would be blessed to partner with you again! :)
(Edited)
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Jody Gunter Sanner

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I unfortunately need to cancel my sponsorship for my child. It breaks my heart to do it but financially I am struggling to pay our bills and with my health issues I can't even afford to get half of my medications or see half the Drs I need to see. I do wish to pay for March if possible. It is his birthday payment this month and I want to make sure he gets something for his special day, so if my membership could be cancelled in April that would be perfect. I can't afford the smaller amount either. I have to try to take care of my health issues and pray you understand. 01949978 is my sponsor/ donor # .
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Shannon Massey, Employee

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Good morning Jody, 
I am so sorry to hear that you are going through a tough time with your health and that it's impacting your financial health also! I know from personal experience how much health issues can consume a large amount of time and money. Please know that I will personally keep you in my prayers for God to heal your body as quickly as possible! 

Secondly, please know how much we truly appreciate your heart to want to bless your sweet child for his birthday! I see that you do have an annual birthday gift set up for him and it is set up to pull on the 23rd, so if you would like to go head and wait for the to pull, we would be happy to assist you with canceling the first of April. However, we would also be happy to go ahead and pull your gift early if you would like and then go ahead and cancel. Please just let us know what you would like to do. Please also keep in mind that we will need to you to contact us on the day you would like to cancel because we cannot process a future cancel. However, I did go ahead and stop your automatic withdraw for the month so that it will not pull on the 15th. :)

I hope that all makes sense! We look forward to hearing from you!
(Edited)
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Jody Gunter Sanner

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Hi Shannon,
As soon as you take out the money for Eridson's birthday, you can cancel the sponsorship. So sorry it took so long. Been in and out of the hospital.

Jody
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Sarah, Sponsor and Donor Relations, Social Media

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Jody, since the gift for Eridson has pulled out of your account already, I took care of canceling the sponsorship for him today.
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Pierce Presley

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I need to cancel my sponsorship, I can no longer afford it and must cancel it. Can someone help?
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Sarah, Sponsor and Donor Relations, Social Media

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Pierce, as requested, I have canceled your sponsorship this morning.
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izzy smoke

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I need to cancel my sponsorship as well due to finances. I am grateful to have had this opportunity! #08027968
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Sarah, Sponsor and Donor Relations, Social Media

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Izzy, I am so sorry that you've had to make this decision to cancel and that you are having financial trouble :(. If it would help, Compassion would gladly cover your support for the months of April through June, and you can restart your donations in July. If that helps, please let me know! Otherwise, I will go ahead and cancel your sponsorship for you.
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hjoasis .

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Unfortunately I am unable to continue my sponsorship due to unforeseen circumstances. Can you please help me with that? My sponsor number is 02023991.
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Shannon Massey, Employee

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Hi hjoasis, 

I am so sorry to hear that you may need to cancel your sponsorships! Can you please confirm for us that you are sponsoring Alian and Ai cia in Indonesia? I just want to ensure we have the correct account since your name does not match. 
Also, before we cancel, I do want to ensure that you know, that if it would be helpful and allow you to continue sponsoring, Compassion does have options on covering a few months of sponsorship? Would you be interested in hearing more about these options? 
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hjoasis .

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I am sponsoring Su Lian (ID061100237), and Angellyn Veronica (ID061100246).
I’m sorry but I need to cancel completely this time.
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Sarah, Sponsor and Donor Relations, Social Media

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Hjoasis, we completely understand! I have honored your request and canceled your sponsorships today. Please let me know if I can help with anything else!
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Zach Elliott

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I'm sad to say that I need to cancel my sponsorship and all commitments, I can't afford to do this and pay for college at the same time. My child's ID is ID010900624. Thank you for your help.
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Sarah, Sponsor and Donor Relations, Social Media

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Zach, I am so sorry that you aren't able to continue your sponsorship or donations, but I remember how hard that can be to do when you are in college! I have taken care of canceling your account today.
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mary beth

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I need to cancel my sponsorship. I will be back once I have income again. my child’s id is EC049800320)
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Sarah, Sponsor and Donor Relations, Social Media

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Mary Beth, I am so sorry that you need to cancel your sponsorship. Since this is due to a financial concern, Compassion would be able to cover your support for the months of April through June. You could then pick up your donations again in July. Please let me know if this would be of help to you or if you still need to cancel.
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mary beth

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I'm sorry, but I will need to cancel.
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Sarah, Sponsor and Donor Relations, Social Media

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Mary Beth, I completely understand. I've taken care of honoring your request today.
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Remaya M. Campbell

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Hello, can someone please help me cancel my sponsorship? I'm no longer in the financial position to continue for the foreseeable future.  My sponsor number is #07311986. Thank you and God bless.
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Sarah, Sponsor and Donor Relations, Social Media

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Remaya, I am so sorry that you need to cancel your sponsorship. As you've requested, I have taken care of placing your child back up for sponsorship this morning.
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Jeffrey and Teresa Weber

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How do I cancel my sponsorship effective immediately?
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Timothy Stacey

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I would like to cancel my sponsorship. #02129452
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Shannon Massey, Employee

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Hi Tomothy, 
I am so sorry to hear that you are thinking of cancelling your sponsorship of Kédar. I see that you have been sponsoring him since 2011. We would love more than anything to help you keep your relationship going. Is there anything that Compassion can do to help you stay a sponsor? If you are need of a little financial help, we would be more than happy to cover a few months of sponsorship for you. Please let us know if you are interested in hearing more about our options! Thank you so much for getting back with us! 
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Timothy Stacey

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I really wish I could but I am currently not able to.
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Sarah, Sponsor and Donor Relations, Social Media

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Timothy, we completely understand. I have taken care of canceling your sponsorship today for you.
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Rachel Strohmeier

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For financial reasons, I need to cancel my sponsorship and my committments. I am a college student and I did not anticipate the financial struggles with this. My account number is 06659755. Thank you for your help.
(Edited)
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Shannon Massey, Employee

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Hi Rachel, 
We completely understand. College is very expensive, butso worth it! We are so thankful for the time that you were able to support Kelvin. I have now removed him from your account, as requested.

If you would like, you may write him a final letter. Please write “Final Letter” across the top of the correspondence, along with your child's name and child's number, (GH024500042). Please send your letter to Compassion's address below: 
 
Compassion International
Colorado Springs, CO 80997

We wish you luckwith school! Please know if you would like to sponsor with us in the future, wewould be blessed to partner with you again! :)
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Morgan Saukko

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Can I please reduce my pay for my sponsorship to the $19 a month for a couple of months? I'm currently in college and won't be able to work until mid-June and I don't want to cancel my subscription. My child's sponsor number is BO046100095
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Sarah, Sponsor and Donor Relations, Social Media

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Hi Morgan! I will take care of reducing your sponsorship donations to $19 a month for April through June. If you need further assistance, please let me know!
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kathy bailey

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I want to cancel my subscription. I was on the reduced price for a few months but you are still taking out the full price. I don’t trust y’all taking money out of my account anymore! Cancel it!
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Susan, Sponsor and Donor Relations, Social Media

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Kathy, I am so sorry that our original agreement was not honored. It looks like we were supposed to pull just $19 this month but there was an error in our system and so it pulled the full $38. We sincerely apologize for this error. As you requested, I have made your child available for another sponsor, and submitted a refund for the full $38 to go back into your account. Again, we are very sorry for this system error. :( 
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izzy smoke

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I cancelled my sponsorship a couple months ago, but am still getting charged!! You informed me that you cancelled it. Can you please explain this to me? I need the past couple charges back in my account. 
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Sarah, Sponsor and Donor Relations, Social Media

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Hi Izzy. I am so sorry for the confusion. We actually responded to your request back in March with an offer for financial assistance for several months if needed, but we hadn't heard back from you yet. The charges should have been stopped until we did but that data entry didn't get completed. As requested, I have taken care of canceling the sponsorship today and requesting a refund for the April and March donations.
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Toni Boyle

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I also need to cancel, and am not looking for any financial assistance. My number is 07359832. 
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Susan, Sponsor and Donor Relations, Social Media

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Toni, I have honored your request and made your sponsored child available for another one-to-one sponsor. Please do let us know if there was any way that we could have better served you or if you have any feedback for us as an organization.

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