How do I cancel my sponsorship?

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  • Updated 1 year ago
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We are currently not in the right place financially.
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Jake Higham

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Posted 2 years ago

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Kyle Logan Wray

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I requested that my sponsorship to be canceled in January of this year (may have been December of 2017) because we can no longer financially support our kids. I am still receiving mail telling me that I need to make payments.
06403850 is my sponsor number. Can you please ensure that they are in fact canceled?
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Sarah, Official Rep

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Hi Kyle! I am so sorry for the confusion! We replied to your email in January with an offer to help you out financially for several months, stopping your card from having donations pulled but not canceling the sponsorship in case that offer was helpful. We didn't receive a reply to the email, which is why we've been making those phone calls. I sincerely apologize and have canceled your account as of today.
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Abby Bech-Nielsen

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Unfortunately due to changes in my recent financial situation I am unable to continue sponsoring my child at this time. I am heartbroken to have to cancel my sponsorship but see no other way for me to be able to make ends meet right now. My sponsor number is 08103040
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Sarah, Official Rep

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Abby, I am so sorry that you are going through a difficult time financially right now :(. If it would help, Compassion would be able to cover your support for the months of May through July so that you can get back on your feet. Let me know if that would provide you with enough help or if you still need to cancel.
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Abby Bech-Nielsen

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That would help me so much. I greatly appreciate it as even in the few months I have sponsored her I have come to care a great deal for Lyan.
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Shannon Massey, Employee

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Hi Abby, 

We are so pleased to know this will allow you to continue sponsoring your child! :) I have covered your sponsorship through July, if you feel you need additional help, please let us know! 
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Brittany Redmond

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I have to cancel my sponsorship. I am so sad, but I can not afford it while I am in school. My ID is BD041403005.
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Sarah, Official Rep

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Brittany, I am so sorry that you have to cancel. I know how hard it is to keep a sponsorship while you are in school. As requested, we have placed your child up for sponsorship again this morning.
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Nic walsh

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I'm going to need to cancel my sponsorship fro Dawensly :( My sponsor number is 08027280. Is there  a way i can be notified when Dawensly has received a new sponsor?
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Sarah, Official Rep

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Nic, I am so sorry that you need to cancel Dawensly's sponsorship. Pleaswe let me know if there is anything Compassion could have done to serve you better? If this is due to financial concerns, Compassion would be willing to help by covering your donations for the month you have missed as well as June through August. Please let me know if that would help or if you still need to cancel. We cannot proactively inform you when Dawensly receives a new sponsor, but you would be welcome to ask us in a few months if we had found a new sponsor.
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Nic walsh

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I will still need to cancel but i will definitely be back to check on him in a couple months. Thank you for all your help! 
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Sarah, Official Rep

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Nic, I completely understand and have taken care of canceling for you today.
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Trisha J.

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Due to unforeseen, and apparently ongoing, medical issues, I'm not going to be able to financially continue my sponsorship. My number is 08213832. I appreciate being able to help for the brief time I could, though. And if possible at some point in the future I will try to help again.
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Sarah, Official Rep

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Trisha, I am so sorry to hear you are going through medical issues right now :(. I will be praying for relief and healing for you! As requested, I have taken care of canceling your sponsorship today.
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Laura Galindo

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I also need to cancel my membership. My number is 07518268. Thank you.
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Sarah, Official Rep

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Laura, I am so sorry to hear that you need to cancel your sponsorship :(. Please do let me know if there is anything Compassion could have done to serve you better. If this is due to financial constraints, Compassion may be able to assist by covering your donations for the months of July through September and also reduce your donations to $19 for October through February. Let me know if this would be helpful or if you still need to cancel.
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Phill Burns

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I also need to cancel my sponsorship. Had to change careers and dont know when it will get better.

Number is 07344023
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Sarah, Official Rep

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Phil, I am so sorry that you are going through a difficult period where your career has changed and you cannot sponsor any longer :(, As requested, I have placed your child back up for sponsorship today.
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Jamal Johnson

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Hey, it sucks but I need to cancel my sponsorship and I can't find a way on the site to do this. Can someone help me out?
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Sarah, Official Rep

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Jamal, I am so sorry that you need to cancel. Please let me know if there is anything Compassion could be doing  to serve you better. If this is due to a financial concern, Compassion would like to help by covering your support  for  the months of  August though October. Let me know if that would happen or if you still need to  cancel.
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Kate Ripple Cramer

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How can I cancel my sponsorship? We are not able to continue financially at this time, unfortunately. My sponsor number is 08197690.
Thank you!
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Sarah, Official Rep

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Kate, I am so sorry to hear that you need to cancel. Since this is due to a financial concern, Compassion would be able to cover the months of July through September for you. Please let me know if this would help or if you still need to cancel.
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Hannah Kaplan

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Hello, i would like to cancel my sponsorship. I no longer have the ability to continue funding my child. I am so sorry and I apologize that I have to do this... I have thought very hard about what is best and I believe canceling it is best. My sponsor number is 06866941
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Leah, Employee

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Hello Hannah, I am sorry to hear that you are in a rough spot financially and are unable to continue your sponsorship of Irene. I do understand and before I cancel your sponsorship, I wanted to offer some financial assistance. I can cover your support for the months of August through October, and reduce your contribution to $19 for the months of November through January. If this would help you out, please let me know. Otherwise, I will complete your cancellation request. 
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Hannah Kaplan

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No im sorry, i would like to completely cancel, but i appreciate the offer so much. 
(Edited)
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Sarah, Official Rep

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Hannah, as requested, we have canceled the sponsorship today.
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Son of Godzirra

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Please cancel my account. Sponsor Number: 07238134
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Sarah, Official Rep

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Son of Godzirra, I am so sorry to hear that you need to cancel. Is there anything Compassion could have done to serve you better? If this is due to a financial concern, Compassion would be able to cover the months of August through October for you. We can also reduce your sponsorship rate to $19 a month for November through March. Please let me know if this would help or if you still need to cancel.
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Son of Godzirra

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Yes this is a financial concern. It makes me sad but I don't see my situation improving anytime soon. Maybe I can continue in a year or two. Please continue to cancel my account.
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Shannon Massey, Employee

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Hi Son of Godzirra, 
We completely understand! I have removed Tanutham from your account for you today. If you would like, you may write  him a final letter. Please write “Final Letter” across the top of the correspondence, along with your child's name and child's number, (TH081000600). Please send your letter to Compassion's address below:  

Compassion International
Colorado Springs, CO 80997
 
If in the future you would like to sponsor another child, we would be blessed to partner with you again!
 
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Courtney Hughes

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I need to fully cancel my sponsorship. Everything with compassion has been great, I am just not in the place financially to continue to sponsor. I am not interested in changing the payment plan. 
02535059
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Shannon Massey, Employee

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Hi Courtney, 
I am so sorry to hear you will not be able to continue to support Gaickie. However, we do understand. I have removed him from your account today. If you would like, you may write him a final letter. Please write “Final Letter” across the top of the correspondence, along with your child's name and child's number, (PH092400957). Please send your letter to Compassion's address below: 
 
Compassion International
Colorado Springs, CO 80997
 
If in the future you would like to sponsor another child, we would be blessed to partner with you again!
 
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kristin furlow

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Unfortunately I too will need to cancel my sponsorship. Finances are not allowing me to continue. I am deeply saddened by this, and appreciate your assistance. My child's ID is 02531260.

Thank you.
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Sarah, Official Rep

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Kristin, I am so sorry to hear that you need to cancel. Since this is due to a financial concern, Compassion would be able to cover the months of July through September for you. We can also reduce your sponsorship to $19 a month for October through December. We would also go ahead and cancel the extra $7 commitment on your account, meaning that in March your rate would be $38 moving forward instead of $45. Please let me know if this would help or if you still need to cancel.
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kristin furlow

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Hello Sarah. I would like to do that please. I will re-assess my finances in March 2019, and hopefully be able to continue the $35 payment.

Thank you so much!
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Christina, Employee

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Kristin, I'm so glad that we will be able to help you keep your kiddo! I have taken care of covering your support for the months of July through September, and I have temporarily reduced your sponsorship rate to $19 per month for the months of October through February. Have a blessed day! 
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Lexi

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I need to cancel my sponsorship due to struggles with my family's finances :(  his ID is GH024700045
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Sarah, Official Rep

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Lexi I am so sorry to hear that you need to cancel. Since this is due to a financial concern, Compassion would be able to cover the months of August through October for you. Please let me know if this would help or if you still need to cancel.
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Lexi

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Thank you so much for the offer, but I am not sure when my family will be able to afford the sponsorship again. I do not see it being before the new year, so I still need to cancel :(
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Sarah, Official Rep

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Lexi, I completely understand and have taken care of canceling your sponsorship today.
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Arianna Anglemyer

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I requested to cancel my subscription with compasion international 3 months ago and I am still being charged for the last 3 months is there a way to get this cancelled? Sponsor # ME014200063

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Leah, Employee

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Hello Arianna, I am so sorry for any confusion regarding your cancellation request. I do see that you first contacted us on, June 20, 2018, regarding cancelling the sponsorship. At that time, we had offered to come alongside of you and provide some assistance to try to keep you connected with Tamara if possible. We were waiting for your reply before processing the cancellation. I do see that your sponsorship was then cancelled on, July 24, 2018, once we heard back from you. I also see that you had an automatic recurring contribution set up that pulls each month on the 17th, so your July contribution was processed during that time. I would be happy to have the $38 refunded back to Visa card if you would like me to. Please let me know. Rest assured that your card will no longer be charged for the sponsorship moving forward. 
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Arianna

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I need to cancel my sponsorship. As much as I hate to admit. It is too much of a financial strain right now. 08221082
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Sierra, Employee

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Arianna, I am so sorry you are needing to cancel. I am emailing you with more information about your cancellation.

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