How do I cancel my sponsorship?

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  • Updated 2 years ago
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Due to financial problems, I will need to unfortunately discontinue my sponsorship
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Ashley Langley

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Posted 2 years ago

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Shannon Massey, Employee

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Good afternoon Ashley, 
I am so sorry that you are thinking of canceling your sponsorship of Jose. Please know that we truly value our supporters and we would be blessed to able to help you keep your relationship with your sweet kiddo. If your request is due to a short term financial situation, Compassion would be happy to cover three months of sponsorship for you to allow you a small break from the financial commitment. This means we would completely cover the months of January through March. However, if you still feel it is best to cancel your sponsorship, please let us know and we will be happy to fulfill your wish to cancel. 
We look forward to hearing from you!  
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Christy Hernandez

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I just lost my job, and until I find another one, I will not be able to continue my subscription. Please let me know how I can cancel this .

Thank you!
Christy Orantes
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Sarah, Official Rep

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Christy, I am so sorry that you just lost your job :(. I can't imagine the difficulty of what you are going through right now, but I will be praying for you during this time! If you need me to, I can cancel your sponsorship, but I may have an option that can help you continue the sponsorship temporarily while you search for a job. Compassion would be able to cover the months of February, March, and April for you completely as a gift to you. We can also go another step farther and reduce your sponsorship rate to $19 a month for May through September if you are still searching for a job at that time or just need some time to get back on your feet even if you have found one by then. If you think that would help and you'd like to take the offer, please let me know. Otherwise, let me know if you still want me to cancel the sponsorship.

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