How do I cancel my sponsorship?

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  • Updated 11 months ago
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Unfortunately I am unable to continue my sponsorship due to financial hardship. I emailed the website over a month ago to cancel my membership, but I guess it wasn't completely cancelled and now I have a past due balance. I emailed the website back once they responded to me but they must not have received my answer about completely cancelling because I never received an email back. I would like to know my steps to completely cancelling.
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Amanda Archer

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Posted 11 months ago

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Susan, Sponsor and Donor Relations, Social Media

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Amanda, it looks like you called earlier today and we took care of your request. Please let me know if I may be of any further assistance. 
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Maria Miller Deal

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I sent a request months ago because I'm going through a divorce and finances are suboptimal. Can you cancel mine as well?
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Christina, Employee

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Maria, I am deeply sorry to hear that you are going through a divorce, and I'm so sorry that you did not receive a response to your previous request. Please rest assured that we have cancelled your sponsorship of Kathe, and we have made her available for sponsorship once again. Please know that we have greatly appreciated your support for the past 3 years, and we pray that God will bless you with His comfort, provision, and favor as you navigate this new season of your life. If you would like to sponsor another child in the future, we would be blessed to partner with you. 

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