How do I cancel my sponsorship

  • 9
  • Question
  • Updated 12 months ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: conversation complete

I have recently lost my job and am needing to cancel my sponsorship for now. Can you direct me in how to do so please?
Photo of Elise Stephens Will

Elise Stephens Will

  • 0 Posts
  • 0 Reply Likes

Posted 1 year ago

  • 9
Photo of Christina

Christina, Employee

  • 1217 Posts
  • 276 Reply Likes
Elise, I'm so sorry to hear that you lost your job and need to end your sponsorship as a result of that. Since you need to end your sponsorship due to financial concerns, we may be able to help you. Compassion would be happy to cover your support for three months. This means we would cover the months of October through December :). This would be our gift to your, so you wouldn't need to reimburse Compassion. If this would help you, please let me know, and I would be happy to take care of this. However, if you would still like to cancel your sponsorship, please let me know, and I will remove your child and make them available for sponsorship. 

To confirm that I have located the correct account for you, are you sponsoring Luiz from Brazil? I look forward to your reply! 
Photo of Jane Anderson Zimmerman

Jane Anderson Zimmerman

  • 1 Post
  • 0 Reply Likes
I am in the same situation. Can you please let me know ho to proceed with the 3 month  plan you talked about with Christina.  

Thanks,
Jane
(Edited)
Photo of Susan

Susan, Sponsor and Donor Relations, Social Media

  • 7368 Posts
  • 1564 Reply Likes
Brian, I am sorry to hear that you have run on hard times. Is this by chance something that might turn around in the coming months? If so, we would be happy to cover three months for you and then lower your support amount to $19 for five months. Please let me know if this would help. If not, let me know and I will make your child available for another sponsor. 
Photo of Brian Holtzclaw

Brian Holtzclaw

  • 2 Posts
  • 0 Reply Likes

Unfortunately that isn't an option for me right now, I just need to get my finances squared away.

Photo of Susan

Susan, Sponsor and Donor Relations, Social Media

  • 7368 Posts
  • 1564 Reply Likes
Brian, as you requested, I have made your child available for another sponsor. Thank you for letting us know!
Photo of andrea correa

andrea correa

  • 1 Post
  • 0 Reply Likes
I am also unable to sponsor my child. Where can I call to cancel?
the number given is hard to work with and makes it very difficult to cancel
Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

  • 4890 Posts
  • 1084 Reply Likes
Andrea, I am so sorry that you need to cancel and that reaching us by phone has been challenging as well :(. I have taken care of canceling your sponsorship as of this morning. Please let me know if I can assist you with anything else!
Photo of Andy Holmes

Andy Holmes

  • 3 Posts
  • 0 Reply Likes
I need to cancel my sponsorship
Photo of Andy Holmes

Andy Holmes

  • 3 Posts
  • 0 Reply Likes
My sponsor number is 07710002
Photo of Susan

Susan, Sponsor and Donor Relations, Social Media

  • 7368 Posts
  • 1564 Reply Likes
Andy, thank you. As you requested, I have made your child available for another sponsor. 
Photo of Andy Holmes

Andy Holmes

  • 3 Posts
  • 0 Reply Likes
Thank you
Photo of Dan Hawkins

Dan Hawkins

  • 1 Post
  • 0 Reply Likes
Susan I am tagging onto this as I was under the impression that children had multiple sponsors and the extra was shared with the other children without sponsors.
Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

  • 4890 Posts
  • 1084 Reply Likes
Hi Dan! Compassion actually uses a one to one sponsorship model where one child is connected to a single sponsor who has decided to personally invest in that child's life. No other sponsor will have the same child. Children who do not yet have sponsors are still able to attend the program, having their program benefits paid for through our Unsponsored Children fund.
Photo of Brian Holtzclaw

Brian Holtzclaw

  • 2 Posts
  • 0 Reply Likes
I have also run into hard times financially and need to cancel my sponsorship.
Photo of Susan

Susan, Sponsor and Donor Relations, Social Media

  • 7368 Posts
  • 1564 Reply Likes
Brian, I am sorry to hear that you have run on hard times. Is this by chance something that might turn around in the coming months? If so, we would be happy to cover three months for you and then lower your support amount to $19 for five months. Please let me know if this would help. If not, let me know and I will make your child available for another sponsor. 
Photo of Bethany Duarte

Bethany Duarte

  • 2 Posts
  • 0 Reply Likes
I hate that I am in the same position temporarily due to a job change and a sudden influx of medical bills. I'm not sure when this will be relieved, otherwise I would happily due to the three month furlough, but it could be six months plus. So, for now, I'll have to open my child to another sponsor. Child ID: KE077700358
Photo of Susan

Susan, Sponsor and Donor Relations, Social Media

  • 7368 Posts
  • 1564 Reply Likes
Bethany, I am so sorry to hear that you are struggling so much with this job change and medical bills. :( As you requested, I have made your child available for another sponsor. Please let us know if you are ever able to sponsor again. We would be happy to have you back!
Photo of Elizabeth Krohn

Elizabeth Krohn

  • 1 Post
  • 0 Reply Likes
I unfortunately have to cancel or postpone my sponsorships (6) due to loss of work and medical bills from an unexpected emergency surgery. If someone can contact me directly to help process this, that would be appreciated. 
Photo of Susan

Susan, Sponsor and Donor Relations, Social Media

  • 7368 Posts
  • 1564 Reply Likes
Elizabeth, I am emailing you about this. You are also always welcome to email us at ciinfo@compassion.com or socialmedia@compassion.com or call us at 800-336-7676.
(Edited)
Photo of Jeremy

Jeremy

  • 1 Post
  • 0 Reply Likes
Hi Susan,

I'm in the same camp, but I hope to get out of it in the next few months. Is it possible to get on a postpontment plan followed by lower payments?

User: jjn45321
Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

  • 4922 Posts
  • 1087 Reply Likes
Jeremy, I'm so sorry to hear that you are going through financial difficulties right now! I will be praying for some relief for you! I also took care of covering your donations for November through January and reducing your rate to $19 a month for February through June. Please let us know if we can help you further!
Photo of Becky Haltom

Becky Haltom

  • 2 Posts
  • 0 Reply Likes
I need to cancel mine as well. I’m sponsoring Marthen Oki.
(Edited)
Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

  • 4922 Posts
  • 1087 Reply Likes
Becky, I am so sorry that you need to end your sponsorship for Marthen :(. I hope you are doing ok! IF this is due to financial strain, Compassion would be willing to cover your support for the months of November through January so that you can continue to sponsor Marthen. If that helps, do let me know. Otherwise, please tell me if I still need to place Marthen back up for sponsorship with someone else.
Photo of Becky Haltom

Becky Haltom

  • 2 Posts
  • 0 Reply Likes
I need to cancel it completely, thank you
Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

  • 4922 Posts
  • 1087 Reply Likes
Becky, I have canceled your sponsorship and made the child available for another sponsor today. Thank you so much for investing in this child's life while you were able to!
Photo of Madison Setliff

Madison Setliff

  • 1 Post
  • 0 Reply Likes
Need to cancel my sponsorship.
(Edited)
Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

  • 4922 Posts
  • 1087 Reply Likes
Madison, I am sorry that you've had to make the tough decision to cancel your sponsorship of your child :(. If you are going through a difficult financial period, Compassion would be able to assist you with your sponsorship donations so that you are able to continue! We would be able to cover your support for the months of December through February. If that would help, please do let me know! Otherwise, I will honor your request and place your child back up for sponsorship.
Photo of emilee

emilee

  • 4 Posts
  • 0 Reply Likes
i need to cancel as well
C74FF9 is my number.
(Edited)
Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

  • 4922 Posts
  • 1087 Reply Likes
Emilee, I am so sorry to hear that you need to end your support for your child in Togo. If this is due to financial concerns, Compassion would be able to assist you by covering your support for the months of December through February. Please let me know if that would provide you with enough assistance or if you still need to cancel.
Photo of emilee

emilee

  • 4 Posts
  • 0 Reply Likes
yes i do still need to cancel. 
Photo of emilee

emilee

  • 4 Posts
  • 0 Reply Likes
oops this is my number 3711564 yes i am in the US
Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

  • 4922 Posts
  • 1087 Reply Likes
No worries, Emilee. I was able to find our account with the email address you had provided us with :). I completely understand you still needing to cancel and have made your child available for sponsorship again this afternoon.
Photo of emilee

emilee

  • 4 Posts
  • 0 Reply Likes
thank you!
Photo of Regan Phelps

Regan Phelps

  • 1 Post
  • 0 Reply Likes
Hi, I am a college student barely being able to support myself and unfortunately, for now, I need to cancel my subscription. How do I do this?
Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

  • 4922 Posts
  • 1087 Reply Likes
Regan, I am so sorry that you aren't able to support a sponsored child and are struggling to keep yourself afloat as well. I have canceled your sponsorship for you this morning. Please let me know if I can help you further!
Photo of daphne

daphne

  • 2 Posts
  • 0 Reply Likes
I too need to cancel my sponsorship. It breaks my heart, but the decision needed to be made.
Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

  • 4920 Posts
  • 1087 Reply Likes
Daphne, I am so sorry for the heartbreak and that you have to cancel :(. If this is due to financial concerns, Compassion would be willing to cover your support through the month of January and also reducing your sponsorship to $19 a month for February through June as well. This would be a gift; there is no need to pay it back at any point. Please let me know if you would like to take that offer or if you still need to cancel.
Photo of daphne

daphne

  • 2 Posts
  • 0 Reply Likes
Thank you, that is a very generous offer, but my husband says no :(:(:( Please cancel
Photo of Christina

Christina, Employee

  • 1217 Posts
  • 276 Reply Likes
Daphne, I'm so sorry that you need to cancel, but I understand and can certainly help you. Per your request, I have cancelled your sponsorship of Ksanet, and you should receive a confirmation in the mail within two weeks. Please know that we are very grateful for the difference you have made in Ksanet's life, and we will do our best to find another loving sponsor for her. God bless you! 
Photo of Carly Lynn

Carly Lynn

  • 1 Post
  • 0 Reply Likes
I hate seeing all these comments and having to say the same, my heart hurts but I must cancel my membership. I want her to be in the hands of someone who can commit to her and take care of her the way she deserves. I'm praying for her always. 

sponsorship #: 07694498
Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

  • 4922 Posts
  • 1087 Reply Likes
Carly Lynn, I know how hard it has to be to give up a child who you clearly love dearly! As requested, I have made your child available for sponsorship again this morning.
Photo of Seth

Seth

  • 1 Post
  • 0 Reply Likes
Unfortunately, I also must cancel my sponsorship for Diervens and Weerapong.

Sponsor Number: 02178106
Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

  • 4922 Posts
  • 1087 Reply Likes
Seth, I'm so sorry to hear that you need to cancel your sponsorships for Diervens and Weerapong, but I certainly understand and have made them available for another sponsor today.
Photo of Katie Kearbey

Katie Kearbey

  • 2 Posts
  • 0 Reply Likes
Hi! My sponsor number is 07334631. Unfortunately I need to cancel my sponsorship. I am a college student and originally a group of us were sponsoring Roel, but I can't do it alone. I have looked all over the website and can't figure out how to do it by myself. Thank you in advance for your help. 
Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

  • 4922 Posts
  • 1087 Reply Likes
Hi Katie. I'm so sorry that your group is no longer sponsoring Roel and you aren't able to sponsor alone. I completely understand that though! I have made Roel available for sponsorship again this morning.
Photo of Katie Kearbey

Katie Kearbey

  • 2 Posts
  • 0 Reply Likes
Thank you Sarah. 
Photo of Cheyenne

Cheyenne

  • 1 Post
  • 0 Reply Likes
I also need to cancel my sponsorship. Compassion helped me out for the three months but things have not improved yet. My sponsored child's number is KE053200090. Thank you.
Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

  • 4922 Posts
  • 1087 Reply Likes
Cheyenne, I am so sorry that you are still struggling financially and need to cancel your sponsorship. I have honored your request and made your child available for another sponsor today.
Photo of Fay Williams

Fay Williams

  • 1 Post
  • 0 Reply Likes
I recently had to quit my job so I can finish school, so I can no longer sponsor the child is HA061204208. I am so sorry, and I will continue praying for her!
Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

  • 4922 Posts
  • 1087 Reply Likes
Fay, I am so sorry that you needed to quit your job and cannot continue to support your child. I do completely understand and hope that you are doing ok though! I have placed this sweet girl back up for sponsorship this morning.
Photo of JO

JO

  • 2 Posts
  • 0 Reply Likes
Hello,
I need to cancel my sponsorship as well. 
Thank you.
Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

  • 4922 Posts
  • 1087 Reply Likes
Jo, I'm sorry that you are needing to cancel your sponsorship :(. Regrettably, I am not able to find an account with your email address. Can you please give me your sponsor number if possible?
Photo of Lindsay Janssen

Lindsay Janssen

  • 1 Post
  • 0 Reply Likes
Hello, I have also had changes in my financial situation and cannot support anymore. Could you cancel my sponsorship and allow someone else to support UG011200884? Thank you!
Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

  • 4922 Posts
  • 1087 Reply Likes
Lindsay,  I'm so sorry that you are needed to end your sponsorship for your child and are dealing with changes to your finances. I completely understand though and have made your child available to another sponsor today. Thank you so much for investing in his life while you were able to! 
Photo of Kristen

Kristen

  • 2 Posts
  • 0 Reply Likes
Hello. I unfortunately am going to have to cancel my sponsorship as well. Can you help with this? My sponsor number is 02370259

Thanks
Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

  • 4922 Posts
  • 1087 Reply Likes
Kristen, I am sorry to hear that you also need to end your sponsorship :(. If this is for financial concerns, Compassion would be willing to cover your donations for the months of December through February. Please let me know if this would provide you with needed assistance, or if you still need to cancel.
Photo of Kristen

Kristen

  • 2 Posts
  • 0 Reply Likes
Thanks Sarah. I think I will just cancel for now. Thank you!
Photo of Susan

Susan, Sponsor and Donor Relations, Social Media

  • 7368 Posts
  • 1564 Reply Likes
Kristen, as you requested, I have made your child available for another sponsor.
Photo of Kira Williams

Kira Williams

  • 1 Post
  • 0 Reply Likes
Unfortunately, I need to cancel my sponsorship as well. My Sponsor Number is 07546722.
Photo of Susan

Susan, Sponsor and Donor Relations, Social Media

  • 7368 Posts
  • 1564 Reply Likes
Kira, as you requested, I have made your child available for another sponsor.

This conversation is no longer open for comments or replies.