How do I cancel my sponsorship subscription?

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  • Updated 3 months ago
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Hello, due to our family problems, we are no longer able to support the child we were supporting. In fact, we were not aware that we were supporting another child after the child we had been supporting was dropped from the program. We only noticed it today when we saw that we had been charged by Compassion on our account. After a family tragedy it has been difficult for us to look closely at our finances and the monthly charges slipped by unnoticed. I'm so sorry to the child we had unknowingly been supporting up until now, but our family is really going through rough times and we cannot spare the expense of supporting a child at the moment. Can you please help us to cancel our sponsorship subscription? Our sponsor number is 01181944. Thank you. 
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Byung Ahn

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Posted 3 months ago

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Susan, Sponsor and Donor Relations, Social Media

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Byung, I am so sorry you have been going through such difficult times as a family. I can certainly understand that sometimes life events can make it difficult to focus on anything else other than getting through the moment, and I just breathed a prayer for you and your family and whatever you all are going through. I sincerely apologize that we were taking out of your account during this vulnerable time. :( As you requested, I have made this new child available for another sponsor and closed out your account. Please let us know if there is anything else that we can help with.

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