How do I change the name on my account?

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  • Updated 2 years ago
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My wife, mother-in-law, and I all sponsored our child a few years back. At the time we kind of combined all of our information when creating the account which was a bad idea for obvious reasons. But after the first few months it has just been my wife and I. Can I get the name changed to David and Taylor Conley or create a new account with our sponsor child?
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David Conley

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Posted 2 years ago

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Sarah, Sponsor and Donor Relations, Social Media

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Hi David! Is the name on the account right now your mother-in-law's name? I'm finding an account with your email, but it's not an account with your name on it. Can you tell me the sponsor number of your account?
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David Conley

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Yes, it is my mother-in-law's name. The name on the account is Amy Poplawski. Sponor number is 02390617.
(Edited)
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Susan, Sponsor and Donor Relations, Social Media

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David, we can certainly help you with this. First, I need to know if the contact information on your account currently is the same information we will want on your new account. Please review your online account if possible and email us if any of the information needs to be different on your new account. Second, because your mother-in-law is the only name on this account, we will need to receive permission from her before switching the sponsorship over. Please have her call 800-336-7676 or email socialmedia@compassion.com. As soon as that is done, we will process a transfer into you and your wife's names. 

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