How do I end my automatic payment?

  • 2
  • Question
  • Updated 1 year ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Complete. Sponsor cncnled.

Photo of Joy B.

Joy B.

  • 0 Posts
  • 0 Reply Likes

Posted 1 year ago

  • 2
Photo of Charie


  • 2 Posts
  • 1 Reply Like
You can either login to your Compassion acct online & choose edit payment option (easiest way), or call Compassion & they are happy to walk you through the process. You are not set in your payment method or date!
Photo of Shannon Massey

Shannon Massey, Employee

  • 2019 Posts
  • 342 Reply Likes
Hi Joy, 

Thank you so much for being such a devoted sponsor for the last seven years! Please let us know if you would like some assistance in stopping your automatic payment. As, I would be happy to do that for you! Can you please confirm you are sponsoring Agnes in Kenya? In addition, I want to confirm that you are only asking to stop your automatic payments, not stop sponsoring all together, is that correct? 

This conversation is no longer open for comments or replies.