Hi Jessica! Welcome to the Compassion family. :) I would be happy to help you! When you log into your online account at www.compassion.com, please follow these steps: 1. Click on Write My Child 2. Click on My Letters 3. Click on the letter you want to view You should be able to view the letter from there, with no problem! Sometimes, the letter will have multiple pages you have to switch between in order to see the translation. In order to do that, you can just click the arrow at the top of the screen to switch pages. Hopefully that makes sense! Please let us know if you have any other questions!