Hi Diane, I am so sorry for the confusion on removing your card from your account. Because we do have to keep your card on your account in order to keep record of your giving, we are not able to remove a card. However, you can make this card inactive and therefore there will be no ability for it to be used further. If you would like, we would be happy to do this for you, if you are able to provide us your sponsor number. Again, I am so sorry for that confusion!