How do I use the app for both my sponsored kids? Or how do I add my second kid?

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  • Updated 1 year ago
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Frankie Stahl

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Posted 1 year ago

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Grace

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Hi Frankie,

If you log out of the app and log back in your second child should pop up.
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theresa angeletti

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The children "appear" on your app- if they are not there yet just log out then log back in.  It hosues all of your children and their bios and letter writing  in one very nice app. Enjoy!
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Frankie Stahl

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I logged out and back in and there was still only one child ..?
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Sarah Heacock Schreffler

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That should have worked. Are both children showing up on the online account?  I wonder if they put the second child on a different account and the accounts need to be merged.
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Susan, Sponsor and Donor Relations, Social Media

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Frankie, I sincerely apologize as it looks like two separate accounts were created for your two accounts. I have merged the two accounts and I am emailing  you information on the correct account to log into so that you can view both children. Thank you so much for letting us know about this issue!

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