How do I view my sponsor child's letter?

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I got an email saying I got a letter from my sponsor child, but when I clicked the link, it took me to my account summary, and I can't see a letter anywhere.
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Susanna Bekedam

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Posted 1 year ago

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mark bowen

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Hi Susanna, I'm a sponsor as well. When you clicked the Read Letter link it should have taken you directly to your child's letter. That's ok, just click the link again and if you wind up at Account Summary again just click, Write My Child in the left hand column. That will take you to another page that says, Choose a Child. Next, click My Letters. That will take you to a page that says My Letters along with a photo of your child there. Now click Conversations in the blue bar and that will open a list of your and your child's letters which you can click on for the one you want.
I hope this helps.
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Susanna Bekedam

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Thank you!! That worked!
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Sarah, Sponsor and Donor Relations, Social Media

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Hi Susanna! I am so sorry as it sounds like the link to the letter wasn't working for you. Mark generously gave you great steps in finding that letter in your online account, but do let me know if you still have trouble finding and reading the letter!

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