How do you know if your child has read your electronic letter?

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Electronic Leter
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Jeff-Deb Cain

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Posted 2 years ago

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Susan, Sponsor and Donor Relations, Social Media

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Hi Jeff-Deb! It typically takes anywhere between a few weeks and a few months for letters to be delivered electronically and physically. When it says your letter was "Complete Delivered" on your My Account online, this means that the letter was printed and sent to your child's student center. It can take a few weeks for the letter to travel to the student center depending on how far away it is from the country office in your child's country. I would be happy to look at your account and see where your letters are at. Regrettably, I couldn't locate your account from your name and email address. Please post your child's number or your sponsor number so that we and assist you further. 

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