Jaden, I'm so sorry to hear that you are facing financial hardships and need to end your sponsorship. Were you sponsoring Helen Belay in Ethiopia? If so, I see that you were able to cancel earlier today when you spoke with a representative. If not, please provide your sponsor number so I can help you. Thank you.
Hi Sherri, thank you for contacting us! I am very sorry that you did not receive an email about canceling your sponsorship. I am sending you an email now with more information about how to cancel your sponsorship.