Archived and Closed
This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: old posts
I saw that my new sponsored child, Kyrie Natalia (ID1420034), wrote a letter and that it shows up in my letter history, dated Sept. 2. I thought my account was setup so that I will get a paper copy mailed to me. Is this the case? If so, how long does it take for the letters to be mailed?
Also, I mentioned awhile ago, in a different post, that I hadn't received a letter from Mutethya (KE7450110) since December 2015. At the time the person replied that they were processing 2 letters from her. It has been over a month since and I haven't gotten those letters and I don't see them under my history. I recently moved and am just wondering if they got lost in the mail. Is there a way to find out if they are still being processed?
Lastly, how do I remove family members from my advocates.compassion.com account? I would like to remove my ex-wife (Sally) and adult daughter (Alison) from my account.