How long does it take for letters to and from Cochabamba, Bolivia?

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The information on your website is a year old, so I was wondering how long it might take if we send a letter by regular mail or electronically? Is it still 2-3 months for letters in the mail?, and is it only 2-3 weeks if we send it electronically?

Also, I'm a little confused about sending a color printout of pictures; does that just get scanned and then sent or does she get the original? I want her to have a physical picture of us.
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LeAnn Hopkins

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Posted 2 years ago

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Christina, Employee

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Hi LeAnn! I sincerely apologize for any information that is not up to date on our website. We definitely want to make sure all the information on our website correct. Please do let us know which page you were on specifically so we may correct this :).

Delivery time frames for letters to and from your child are about the same regardless of where your child lives. Right now letters may take anywhere from a few weeks to a couple of months to be processed and delivered. However, we have seen electronic letters process and deliver about 2-3 weeks sooner than physically sent letters, and there are only a few circumstances in which letters are physically sent with our new letter guidelines. Along with a personal letter, you can send: stickers, bookmarks, musical greeting cards, and pop-up cards. These items will be physically delivered to your child. Please keep in mind that items sent without a personal letter will not be delivered to your sponsored child. Therefore, if you send a picture with a letter, it will be scanned and electronically sent to the field office. From there your letter and picture will be high quality printed out and delivered to your child. If you would like to ensure your child receives a physical picture, then you may send an eligible item (i.e. stickers, bookmarks, etc.) along with a letter with your picture. Please know that anything with writing on it will need to be scanned first before sending physically for translation purposes. 

You can also send: letters, photos, postcards, greeting cards, coloring pages and paper crafts (without an eligible item). However, your child will not receive the original items. The items will be scanned and sent electronically. The total number of items (including stationery and the letter to your child) should not be more than six sheets, and each flat paper gift item should not be larger than 8.5” x 11”. Thank you so much for blessing your sweet child with your love and support! Have a blessed day!

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