How long for online account to become active?

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  • Updated 5 years ago

This conversation has been merged. Please reference the main conversation: How do I begin my sponsorship?

I signed up to sponsor a child through our church, I filled out the paperwork in person and left the info with the volunteer. As of yet, I have not been able to log into an online account with my email address. No money has been deducted from my account either. How long does it take for my sponsorship to become active?
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Sarah Rolan Byler

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Posted 5 years ago

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KristenH, Champion

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Hi Sarah, it can take a few weeks. The volunteer will mail all of the packets in and then they are manually entered into Compassion's system. When I sponsored through an event it took about 3 weeks to be finalized.

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