How will I know when the child receive the letter and picture

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wendy singer

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Posted 2 years ago

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Sarah, Official Rep

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Hi Wendy! You can see when your letters have finished processing at our country office through your online account. After logging in, click on "Write My Child" and then on "My Letters" on the left side of the screen. Under your child, click on "Conversations". If there is a blue envelope icon on your last sent letter, it means the processing has been completed and it has been printed out to be delivered to your child's center. Your child should receive the letter within a month of it being printed out because most of the centers send a staff member to the country office to pick up the mail about once a month.

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