How do I change the date for my direct payment to come out?

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  • Updated 6 years ago
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This conversation has been merged. Please reference the main conversation: How do I change my payment date?

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Damon Minor

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Posted 6 years ago

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Susan

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Hi Damon! To change the date for your Direct Payment Plan, please log into your "My Account" and click the button for "Payment Options." Use the drop-down menu on the next page to select the date. We have dates to chose from on the 5th, 10th, 15th, and the 20th of every month. You are also welcome to post here, give us a call at 800-336-7676, or email ciinfo@us.ci.org and we'd be happy to change the date for you. 




(Edited)
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Christine

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This reply was created from a merged topic originally titled
I would like to change the date my payment comes out to earlier in the month. Is that possible?.


I would like to change the date my payment comes out to earlier in the month. Is that possible? I already tried looking under editing payment options, but the option to change the date the payment comes out is not there.
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Susan

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Hi Amber! Regrettably, the option to change the date for Direct Payment is not available online for checking accounts. You are setup for the 20th currently. What date would you like to change it to? We also have dates on the 5th, 10th, and the 15th. 
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Kelsey Prestidge

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 I would also like to change the date of my automatic payment from the 20th to the 5th of each month. My sponsor number is 3480769. Can I have this month's payment deducted now since it's not yet the 20th? Thank you!
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Susan

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Hi Kelsey! As you requested, I have changed the date for your automatic payment to the 5th of every month. I also charged your card for July's support today since it will not go through on the 20th. Beginning August 5, your donations will be automatically withdrawn on the 5th of every month. 
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Kelsey Prestidge

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That's perfect! Thank you so much and have a great day!!
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Susan

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You too! :)

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