How to know letters are recieved

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  • Updated 6 years ago
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hello. A few months back I wrote to roubens but still have not received anything in return. I just signed up for an account and see that I can write to him on here, but do you have any information about him and how he is doing or do you know if letters come back any time soon? I had been waiting to receive one before I Write back, mostly because I wasn't sure what to do otherwise. You help is much Appreciated. God bless your day!
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Brian baumann

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Posted 6 years ago

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Susan

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Official Response
Hi Brian! Thank you so much for the love and support that you are providing for Roubens! You're already a great sponsor! It looks like the first letter from Roubens is on its way from Haiti right now. You should receive it in the next month. It does take a little bit of time to get the letter writing relationship started because it takes two to three months for letters to go back and forth. 
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Jennifer Howell

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This reply was created from a merged topic originally titled
How can I tell if my letter or gift was ever received?.


Proof of receipt
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Jennifer Howell

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I wrote an online letter over 3 months ago but do not see any "proof of receipt." I have looked through every section of my online account but maybe I am missing something? I did receive a nice reply reassuring me that I do have a letter on the way to me from my child as well as the timelines expected. I did not see anything about proof of receipt however.
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Susan

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Whenever you write an online letter, you will receive a confirmation email if that letter was sent on. Also, when you log into "My Account" on our website and visit the "Write My Child" section of your account, there is a blue box listing up to four drafts and up to four sent letters that were sent online. If you click on the date, you will be able to view each letter. 

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