I am a new member, cannot log in.

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: These are isolated issues that could be confusing to other sponsors.

I can't create an account. I have my sponsor number and email but still cant log in.  Any suggestions?
Photo of Ivelis Matos Alvarado

Ivelis Matos Alvarado

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  • Frustrated

Posted 4 years ago

  • 1
Photo of Angelee


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On my page in my inbox it lists your name as Joe...  but regardless...  Ivelis Welcome to Compassion!!!  We are so glad to have you as a sponsor!  While I cannot personally help you with this issue, Emily or Susan can help you tomorrow!  I just didn't want you to wait up tonight looking for an answer.  Have a great night!

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Sarah, Official Rep

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Hi Ivelis! Welcome to the Compassion family! I located your account and noticed you are sponsoring Josue in Guatemala. What an adorable little boy he is! I am sending you an email with directions on creating your online account. :)

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