I am needing to cancel my sponsorship. I need help. | Compassion International Customer Community

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I am needing to cancel my sponsorship on Miss Queenly Ekklesia Br Hutabarat. I am no longer able to pay for this unfortunately. Right now isn't the best time for me to be able to sponsor a child sadly. I am hoping that later down the road I will be able to sponsor a child again. Is there anyway someone can help me with this cancellation? My Supporter ID is 08128124 and my Gift for child: I0058800384. If there is any other information you need please let me know. Thank you!

Derrian Cooper

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Posted 11 months ago

11 months ago

Leah, Employee

471 Posts
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Hello Derrian, I am sorry to hear that you are struggling financially and need to cancel your sponsorship of Queen. However, I completely understand. Before I cancel your sponsorship, I may have a solution that can help. Because Compassion values you as a sponsor and the difference that you are making in Queen's life, we would love to offer some financial assistance to keep you connected with her. I can cancel the extra $7 that you currently give to drop the normal contribution down to $38 a month. I am also able to pause the contribution for three months. This would take care of June, July and August. I can then reduce the normal monthly rate of $38 to $19 for an additional three months. Your normal monthly support of $38 for Queen would not resume until December. Please let me know whether or not this will help you stay connected with Queen.

2018-05-24T00:07:54+00:00

Derrian Cooper

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As much as I would love to accept this offer I still don't believe this will be able to work. When I am financially able to sponsor again I will be sure to sign up again. Thank you for your help.

11 months ago

Cortney Forrest

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Leah - I am also needing to cancel my sponsorship's. Thank you.

2018-05-23T19:23:34+00:00

Leah, Employee

471 Posts
68 Reply Likes

Cortney, I am sorry to that you are no longer able to sponsor Atta, Nicol, Briza and Yuri. Please tell me if there is anything that Compassion may do to serve you better. If this is due to a financial concern, I may be able to help. I can waive three months of support for you. This would take care of June, July and August support. I can also reduce the contribution of $152 to $76 a month for an additional three months. This would be for September, October and November. Your normal contribution would not resume until December. If this will help you continue your sponsorship, please let me know. Another option may be to reduce your sponsorship to only one or two children. I certainly appreciate your heart to give to children in need and that you chose to sponsor four children with Compassion. However, I can understand that this may not be feasible for your budget. Either way, please let me know. I would love to keep you connected with Compassion and your sweet children. Thank you.

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