I am new to this and not sure how to figure out my sponsorship

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I received a sponsorship package from church and gave them all the information needed (email, card info, etc.). However, I have not received an email in return. I can't sign up for an account either because I do not see my sponsor number. How do I figure out when the sponsorship starts or what the first step is?
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Taylor Howard Steele

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Posted 1 year ago

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Shannon Massey, Employee

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Hi Taylor! Welcome to the Compassion Family! Do you happen to have the child number of the child that you selected? This would allow me to see if we have received your information yet. Thank you! 
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Taylor Howard Steele

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Emely- NI014400448
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Shannon Massey, Employee

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Thank you for that information, Taylor. I see that this child is still on hold for your church, but is not linked to an account for you yet. The process usually takes three to four weeks when you sponsor during a Compassion Event at a church. If you would like, you are welcome to call us and we can go ahead and create an account right away for you. Otherwise, if it has been more than four weeks since the event, please do call us so to complete this over the phone. If it has not been more than four weeks, feel free to just hang tight until we receive your information. :) 

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