I am sponsoring 2 boys in Indonesia for my 2 little grandsons & in 12 months no correspondence at all.

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I am sponsoring 2 boys in Indonesia for my 2 little grandsons. in 12 months the only correspondence they have had is a general letter with Compassion news. The boys were so excited to have 2 boys to send gifts & colouring in to but after 12 months of no correspondence they have forgotten all about it.

I have contacted my church Goodlife Buderim twice regarding this matter. If I don't have the situation looked into & changed I will withdraw my sponsorship as I don't know if my money is going to the boys. 0438552993  faymos.02@bigpond.com

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Faye Johnsen

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  • frustrated & sad

Posted 2 years ago

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Marie, Employee

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Hi Faye, do you sponsor through Compassion Australia? You will likely need to contact them as they have a separate customer service team and can see your account. Our USA system is different. Their phone number is 1300 22 44 53 or you can email them at compassion@compassion.com.au. We have had some letter writing issues with our new system the last year but I know our Australia office will want to hear from you! 

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