I am trying to create an account. My child is ES003400017. Thanks

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I am trying to create an account. I just signed up at church a couple of days ago. I'm not sure if I have the correct number as the donor number. My child is ES003400017. Thanks
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Stephanie Domingue Touchet

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Posted 6 months ago

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Sarah, Sponsor and Donor Relations, Social Media

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Hi Stephanie! I am so sorry for the confusion! Did you pick Axel's sponsorship up at an event at a church recently? If so, we haven't yet received the sponsorship form that allows us to get a sponsor account set up. It usually takes several weeks for us to receive these forms in the mail and process new sponsorships. Once we set your account up for Axel, we will send you a welcome packet in the mail containing your sponsor number :). You'll be able to use that sponsor number to set up an online account.
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Stephanie Domingue Touchet

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Thanks. Yes I mailed the packet I got from church today.
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Shannon Massey, Employee

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Thank you for that information, Stephanie!
As Sarah said, it usually takes about 2-3 weeks from the date the packet is mailed for us to receive it, create you an account and get you linked as the official sponsor. Once this done, you will receive notification which will include your sponsor number so that you can create an online account! :)
Thank you again for choosing to sponsor a child in poverty! Your efforts will truly change Axel's life forever! 

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