I am trying to set up a new account and it will not let me. I just sponsored a child last night. Annette

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I can't get an account set up?
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Annette James Liggett

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Posted 2 years ago

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KristenH, Champion

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Hi Annette, it might take a couple of days to process and allow you to set up your account. Someone from Compassion will certainly be able to help you after the weekend if it's still not working. There are some wonderfully helpful employees that monitor this forum and they will get you all set up! 

Congrats on your new sponsorship! 
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Sarah, Sponsor and Donor Relations, Social Media

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Hi Annette! I am so sorry you aren't able to set up an account yet. Did you sponsor the child online? I haven't been able to find an account with your name or email, but it can take several days for me to be able to see that when sponsorships are done online. Can you tell me the child's ID? I may be able to find it using that!

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