I can’t log in to my account!

  • 1
  • Problem
  • Updated 1 month ago
  • Solved
I receive emails about my sponsor child and I see that my donor number is at the bottom of the emails but when I try to log in, it won’t let me!
Photo of ashlyn

ashlyn

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 1 month ago

  • 1
Photo of Sierra

Sierra, Employee

  • 102 Posts
  • 8 Reply Likes
Hi Ashlyn, I'm so sorry you're having trouble logging in to your account. According to our records, you don't have an account set up yet. In order to create an account, please visit our site at https://www.compassion.com/account/login.htm, click on "Create Account", and then enter the requested information. Please let us know if we may assist you any further!