I can’t read my letter, but it is finished with translating.

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  • Updated 5 months ago
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Alyssa Randall

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Posted 5 months ago

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Sarah, Sponsor and Donor Relations, Social Media

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Hi Alyssa! I would be happy to help you with this issue! Is it Afi in Togo who you are sponsoring and are having trouble viewing the letter for? If so, let me know so I can help you. When was the last time you tried to open the letter?
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Alyssa Randall

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No it is Rebster. And I tried today :(
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Sarah, Sponsor and Donor Relations, Social Media

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Alyssa, what is the date on the letter? Is it his most recent letter?
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Alyssa Randall

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Yes
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Christina, Employee

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Alyssa, I'm so sorry you have not been able to read Rebster's new letter to you. Regrettably, I am also unable to open his completed letter in our system. Please rest assured that I have sent this to our IT Team, and they will work to resolve this issue as soon as possible. Thank you for bringing this to our attention so we may help you, and we greatly appreciate your patience! 
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Alyssa Randall

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Thanks!

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