I cancelled my account 2 months ago and I received a statement today saying I owe $114.

  • 1
  • Question
  • Updated 11 months ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

Photo of hannah

hannah

  • 8 Posts
  • 0 Reply Likes

Posted 11 months ago

  • 1
Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

  • 5080 Posts
  • 1111 Reply Likes
Hannah, I sincerely apologize! You are right that you requested to cancel the account and that we told you it had been canceled. Regrettably, the representative forgot to do the data entry of canceling for you. I have just taken care of this today. The child has been placed up for sponsorship, and you will receive a confirmation letter in the mail within the next two weeks.
Photo of hannah

hannah

  • 8 Posts
  • 0 Reply Likes
Thank you so much

This conversation is no longer open for comments or replies.