I cannot get into the system to send a letter to my two sponsored children. It is telling me that I am using incorrect password and name.

  • 1
  • Question
  • Updated 2 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: case resolved

I cannot dial into Compassion either.  Is the system down at this very minute?
Photo of Bernice Rizzo Harding

Bernice Rizzo Harding

  • 1 Post
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of Sarah Heacock Schreffler

Sarah Heacock Schreffler

  • 544 Posts
  • 314 Reply Likes
I can get in so it is not a general system down anyway.
Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

  • 5077 Posts
  • 1110 Reply Likes
Bernice, the website hasn't been down. It sounds like you are just unable to remember your correct username and password. I will send you an email with this information so that you can get into your online account :).

This conversation is no longer open for comments or replies.