I cannot log in to the website, it is telling me my donor number is wrong.

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Donor number is not working and I need it to log in to the website to give $ for christmas and write a letter. 
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April Wood Garcia

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Posted 1 year ago

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April Wood Garcia

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This reply was created from a merged topic originally titled I cannot log in to the website, it is telling me my donor number is wrong..

Donor number is not working and I need it to log in to the website to give $ for christmas and write a letter. 
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Christina, Employee

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Hi April! I'm so sorry you are not able to log into your online My Account, but I would be happy to help you. Regrettably, I was unable to locate your account using your email address, and there are multiple accounts with your name. Will you please provide either your child's ID number or the email address associated with your account? If you do not feel comfortable sharing this information publicly on this forum, you are welcome to email us at socialmedia@compassion.com. I look forward to your reply! 

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