I cant find any details about my sponsored child.

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  • Updated 4 years ago
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Hi ladies, since starting to sponser, i can't find any details about my child on my account, just says his name and number along with a photo. Is this normal? Thank you x
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Rhonda

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Posted 4 years ago

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KristenH, Champion

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I'm not familiar with the AU website, but I've asked in a few Compassion Facebook groups I belong to. Hopefully one of the AU sponsors will see it and be able to hop on over here and help out! 
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Rhonda

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Thank you kindly kristen xxx
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Jennifer

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Hi there Rhonda, the different country offices all handle their own web pages and correspondence slightly differently from each other. Even though the US is the central office, they may not be able to see the details of your account, and it would have different features from some of the things you read about here. There is probably a web page/email for the Compassion Australia where they could better answer your questions? I'm a sponsor who switched from the US to another country, and a few little things have been different.
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Rhonda

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Thank you Jennifer xxx
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David Chalmers

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Hi, if you click on the child's picture it should load a page that says "Say hello to..." and have lots of information about the child, including favourite activities, where they live etc.
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Rhonda

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Hi David, thanks heaps, I'm so happy i can see it! Than you x
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David Chalmers

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Glad I could help :)

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