I gave 2 gifts, but it says I only gave one?

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  • Problem
  • Updated 2 months ago
  • Solved
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Tiffany

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  • unsure

Posted 2 months ago

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Sierra, Employee

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Hi Tiffany! On my end, I see that we processed both a Christmas gift and a birthday gift on October 18th. Where are you seeing an indication that you only gave one gift? Which gift is missing?
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Sarah Heacock Schreffler

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Christmas gifts don't show on the App where it says you gave X gifts to your child this year.
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Tiffany

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Ok that’s what I wasn’t seeing! It was the Christmas gift. Thank you!
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Lynn M

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Christmas gifts go in a general Christmas fund and do not go to your specific child. All money donated to the fund is split equally among all children in the program to make sure that children who do not have sponsors get a gift and so there isn’t jealousy among the children at a center. They will tell your child that the gift is from you though!
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Shannon Massey, Employee

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Hey Lynn, 

Thank you so much for sharing how the Christmas Fund works! We appreciate your explanation. :)
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Lynn M

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Well someone had to explain it to me so I thought I’d pay it forward! lol