I gave a birthday gift online, but it didn’t update on the app. How do I make sure it went to the right place?

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Birthday Gift Inquiry
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Brooke Brady

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Posted 10 months ago

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Sarah, Official Rep

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Hi Brooke! I would be happy to look into this for you! Can you please give me your sponsor number so that I can find your account?
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Brooke, I was able to locate your account. Thank you so much for your kindness and generosity in sending your child a birthday gift! It does look like you gave a birthday gift in April 2019. It typically takes about two to three months for monetary gifts to be delivered as we send them with the next wire to the country office and student center. Then, we sit down with the child to discuss needs and wants and assist them in purchasing a gift. Once the gift is purchased, the child will write a thank you letter to you for the gift. For gifts of $60 or more, we also attach a photo of your child with the gift. Typically, child letters and photos are delivered within six months of when the gift was given. This means that you can expect a thank you letter for your gift by October 2019. 

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