i got charged twice

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Hello, i just recently got charged 2 different amounts. one was for $38 and another for $45. i originally signed up for the $45 per mo. i'm just trying to figure out was 2 different amounts. 

Hope yall can help! Thanks!
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Raul

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  • confused

Posted 8 months ago

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Shannon Massey, Employee

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Hi Raul, 
I am so sorry for the confusion regarding your contributions. I actually only see one $45 contribution on our side. Is it possible that the $38 contribution was pending but never actually pulled? If you do see that both of these contributions did pull, would you be able to send us a copy of these transactions? You can email that to us at socialmedia@compassion.com and we will be happy to refund the $38. Thank you so much! 

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