I got the new picture of my poster kid but doesn't look like same person. How do i find out if she is the same person?

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Leslie Ko

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Posted 4 years ago

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Jennifer Preston

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Hello Leslie! I don't work for Compassion, but since a Compassion employee won't be available to respond to your question until Monday, I would like to give you a bit of advice from my own sponsorship experience. Most likely your new picture is actually of your sponsor child. Lighting and the position of the camera when talking the picture really do play into how the picture turns out. For example, I will attach a photo collage of one of my sponsor children. The 2 photos on the left are "official Compassion photos" and the 2 on the right are "gift photos". They look a bit different, but they are all of the same child.
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Jennifer Preston

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Well that's strange.... It looks like it cut off the other half of my message as well as the photo. Please forgive me for restating this, if my full message shows up latter. Two other points to consider are: 1.) Since the "official Compassion photos" are taken every 2 years, the children can grow and change quite a bit in that time as well as possibly have different hairstyles ect. 2.) As Kaitlynn also stated, even tho it doesn't happen very often, the photographer could have accidentally wrote down a wrong number during the process of trying to update photos for a large group of children. If this is by chance the case, a Compassion employee should be able to fix it for you on Monday or send off an inquiry.
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Katy

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But also (not a compassion worker either) I read that sometimes they may accidentally get the numbers mixed up and the wrong photo may go to the wrong account. So probably the best thing to do is wait for a compassion representative to check on Monday.
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Emily

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Hi Leslie! I'm so sorry for any concern regarding your sweet girls pictures. As Jennifer mentioned, these kiddos can change a lot over the course of two years! I reviewed your Savithra's previous and current photo and I also had a couple of co workers give me their opinions in so that we had multiple eyes looking at her picture. 

If this is the same photos she had very short hair a couple of years ago so that definitely made a difference in her appearance! But the amount that it grew into her now, pigtails, seems right for a two year period as it's not too long but long enough to do high pigtails on top of her head :). Also, her smile and lips seem the same and she has the same tender eyes in both photos. Also, the first picture is taken up close while the second picture is taken further away. This always makes it hard to tell the height of the child if you don't visualize the perspective of the camera. I think that she just really went through a growth spurt and matured since her last photo!

However, after discussing it with my co-workers, we can definitely understand where you're hesitant if it's the correct child. I'm going to send an inquiry to our office in India just to double check and ensure we have the right photo and we weren't sent the wrong one by mistake :). We'll email you when we receive a response from them!
(Edited)
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Leslie Ko

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Thank you so much for your explanation. I will wait for your email.
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Erik Davison

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My little girl had really long hair when I sponsored her and the lighting made her skin look light tan. I questioned if it was the right girl when I got a picture of her a year later and she had a pixie cut and her skin appeared to be a completely different yellow color. I met her last friday and we were looking through her pictures and the caseworker said "I remember that short haircut!" So it really can be hard to recognize your child sometimes when you've only had one picture to go by for so long. After meeting her, I can totally see it and would recognize her anywhere.
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Emily

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I just sent you an email, Leslie! We heard back from our field staff :). Thanks for your patience! 

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