I have a letter from my sponsor child but it won’t let me click on it and it has an x on the letter.

  • 2
  • Problem
  • Updated 8 hours ago
  • Solved
I look at my letters from my sponsor child and there is one that is dated 1/15/19 but it has an x on it and I can’t click to open it. Why is this?
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Leah Schult

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Posted 1 month ago

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Sarah, Sponsor and Donor Relations, Social Media

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Hi Leah! Your letter from your child is currently in translation and will be viewable once it has completed processing.
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Kyani Lawrence

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About how long does processing take? I’m experiencing the same thing
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Sarah Heacock Schreffler

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It varies a lot! Some letters come through before I even notice they are processing.  OTOH, I've got letters in Rwanda and Mexico that have taken over a month to process thoroughly!
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Kyani Lawrence

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Aww man! Okay, thank you!