I have not heard from my sponsored child Racheal(UG7330052)

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I have not heard from my sponsored child Racheal(UG7330052) in a while and was wondering if everything is ok with her? Also is there more than 1 sponser per child? The last letter I received from her was 6/8/2015.
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Martin Fitzgerald

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Posted 4 years ago

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Emily

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Hi Martin!

Your precious girl has been in our program since February of 2014 and you are her only sponsor. We are a one to one child sponsorship program and value the importance of our children building a relationship with the person supporting them. I'm sorry your letter you received in October was from back in July. It's possible that when she wrote it, it didn't get mailed on time by mistake and was mailed to you a month or so later. You should have received a new letter from her however, by the 22nd of this month. Our records show that she's still in our program and doing well, but I'm going to send in an inquiry to our office in Uganda to ensure she's doing alright and request that a new letter be sent to you.

Thanks for your patience in getting a letter from her and thank you for your care and concern for Racheal :).

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Martin Fitzgerald

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Thank you .Also her info on her profile has not been updated since she joined , any reason why that info does not get updated?
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Susan

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Martin, you're right that it looks like Racheal's profile has not been updated in twenty-six months! That is not normal. We process full child updates every two years. I am sending another inquiry to request updated information on Racheal. Thank you so much for bringing that to our attention!

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