I have not received any letter from my sponsored child, Sharon Wanjiku m es since then. Is she still in the school? Is she alright?

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I have not received any letter from my sponsored child, Sharon Wanjiku (KE021500571) since February, 2018. I have written 3 times since then. Is she still in the school? Is she alright?
Kathleen Charles, sponsor #07123980.
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Kate Charles

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Posted 4 months ago

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Susan, Sponsor and Donor Relations, Social Media

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Kate, I appreciate the care and concern that you have for Sharon. According to our records, she is still attending the program and doing fine. It looks like she has been working on three letters to you over the last 4-5 months. I trust that you will receive at least one of these letters soon. If for some reason,  you do not receive a letter by August 19 (six months since her last letter) please let us know and we will send an inquiry to check on her. 
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Kate Charles

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Thank you for the prompt response to my inquiry. Am very relieved to hear your records indicate she is alright. I will mark my calendar for August 19, hoping I'll have heard from her by then....
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Kate Charles

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Hello Susan in donor relations.... I STILL have no communication with Sharon Wanjiku (KE021500571). No communication from her since February, 2018. Please check if she is still in the program....
And let me know ASAP. Thank you, Kathleen Charles sponsor #07123980.
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Shannon Massey, Employee

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Good morning Kate, 
I am so sorry to hear that you still have not heard from Sharon! I am sending an inquiry for you today to see if she is okay and still attending the project. These inquiries can take about 45 days to be responded to. Please know that this will include a letter from Sharon if she is still attending the project. Thank you so much for all your patience during this time! 

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